≡ Menu

Customer Service News

Wordwatch to Host Webinar on Addressing Risks in Compliance Archiving and Records Management

Walmart Optimizes Customer Experience With AI and Automation

Teradata’s Vantage CX Aims to Revolutionize Customer Complaint Resolution

World Mental Health Day 2024 Calls on Businesses to Take Action

The Talk Awards Honors Businesses for Outstanding Customer Service

Customer Service Week: Britam’s Commitment to Service Exellence

Improving Customer Experience: NBC Bank Showcases New Initiatives

AI Steps In to Address Customer Service Gaps in Japan’s Labor Shortage

Airtel Africa Enhances Focus on Outstanding Customer Service

The Call Center Capital Confronts the Challenges of AI Innovation

Mardon Saves Time with BigChange Job Management App

Security Concerns Resulting in ‘Cautionary’ AI Adoption in Customer Service, New Survey Finds

Septeo, European Software Publisher, Promotes Customer Excellence With the Sabio Group

Energy and Broadband Customers Experience Rising Stress from Service Issues

Incheon International Airport Celebrates Top Customer Experience Accreditation for Third Year Running

Hypergrowth Customer Service Software Provider Announces New Hires to Fuel UK Growth and US Expansion

Sabio Group Helps Danish-firm, Topdanmark, ‘Buddy Up’ for Peak Workforce Performance

New Research From Wordwatch Reveals Legacy Risk in Communications Compliance

Ferris Building Claims Restorer Deploys BigChange Job Management Software