Customer Service News

Dixa Leverages $43 Million Double Acquisition of CX Intelligence and Automation Pioneers, Solvemate and Miuros

PCI Pal Unveiled as 21st Best-Performing Tech Scale-up at Megabuyte Emerging Stars Awards

4 Roads Transforms Knowledge Sharing Capabilities for Institution of Engineering and Technology (IET) 

Free Report: Putting Service at the Heart of the Customer Experience

BigChange Automation Drives Growth at Morgans Plumbing and Heating

Cazoo Uses Calabrio Workforce Management to Support Fast-Growing Business

PCI Pal to Host Payments 2022: The Future of Security & CX Conference

New Self-Scheduling Package from Calabrio Empowers Agents to Have Greater Influence Over Work-Life Balance

Qualtrics Announces Discover: Defining the Next Generation of Experience Management

PCI Pal Announces New Global Partnership With Voicefoundry, a TTEC Digital Company

Access Innovations Achieves 70 Per Cent Reduction in Paper with BigChange

Free Webinar: Designing A Customer Service Strategy That Thrives in 2022

PCI Pal shortlisted for the Best Compliance Product in the CX Awards 2022

Calabrio ONE Recognised as a Leader in G2 Contact Centre Workforce Report

Event-led Engagement Platform Airmeet raises $35M USD Series B Funding

Specsavers Selects Link Mobility to Transform Its Conversational Messaging

Landmark Year for Revenue and Users at EvaluAgent

K3 Acquires ViJi – Accelerating Strategy to ‘Change Retail for Good’

Calabrio Releases New Performance Coaching to Facilitate Agent Success and Customer Service Excellence

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