Customer Connect Expo
logourl
The Magazine for Customer Service Managers & Professionals
≡ Menu
  • Home
  • Articles
  • News
  • Topics
  • Jobs
  • Events
  • Forum
  • Directory
  • About CSM
  • Subscribe
  • Privacy

Customer Service News

Wolters Kluwer Recognized for Exceptional Customer Support with NorthFace ScoreBoard Award

Will AI Do Your Shopping? Walmart Prepares for What’s Next

Twilio Launches Next-Generation Customer Engagement Platform

Milesight’s Smart Restroom Tech: Redefining Customer Experience

Spice Island Beach Resort Receives Customer Excellence Honor from British Airways Holidays

Revealed: Fintechs with the Most Customer Complaints 

Boosting Customer Service: Target Claims Express Self-Checkout Success

Shaping the Future of Broadband Experience with the Broadband Forum

Airports Face $695 Million Loss Due to Passenger Dissatisfaction

Oman CX Forum 2025: Elevating Customer Experiences

Top Three Airlines for Customer Satisfaction in 2025

Customer Service Champions: Three Businesses Earn 16th Consecutive Talk Award

Armenia Outshines Europe in Service Excellence, Says Expert

The Future of Customer Support? Realbotix Introduces AI-Powered Robots

BluStream Doubles Its User Base and Appoints VP of Product Marketing

GeoComputing Group Expands Support Center Operations to Round-the-Clock, Round-the-Globe with New Australia Location

Netigate Appoints New CCO Benedict Geissler to Expand Its Total Experience Management SaaS

Instro AI Assistant Deployed by AMADA Creating Global Knowledge Base Saving Nearly 1,000 Field Engineer Hours to Date

OneShot.ai Launches Execution OS: The Antidote to Digital Workers

  1. Pages:
  2. «
  3. 1
  4. 2
  5. 3
  6. 4
  7. 5
  8. 6
  9. 7
  10. ...
  11. 49
  12. »
Customer Connect Expo 2025
Subscribe




Latest Articles

  • The Drive to Service Excellence: How Self-Serve Empowers Customers and Redefines Industry Standards
  • What Crypto Exchanges Can Teach Every Customer Service Team
  • How to Choose the Right Packaging Materials for Customer Experience
  • Top Trends in Cashback Website Development That Improve Customer Experience
  • 7 AI Tools to Boost Customer Experience for Support Teams

Customer Service News

  • Ultatel Launches Intelligent Voice AI Agent to Streamline Task Automation Across Departments
  • 2025 NiCE International CX Excellence Awards Celebrate Customer Service Leaders
  • Cekura Secures $2.4M to Create a Robust Reliability Layer for Conversational AI
  • AI Receptionist (AIR) Now Generally Available from RingCentral
  • SAP Unveils New Cloud POS System to Enhance Retail Operations

Knowledge Base

  • Ready to Play New Casino Games Online Casino Click Has for You?
  • Snap-8: The Wrinkle Reduction Peptide That Boosts Customer Satisfaction
  • A Handy Guide to Finding a Trustworthy Phone Number Provider
  • Play Firecrackers Slot by Nucleus at Red Dog Casino
  • Sports Betting at BetWhale – Start Winning Now

Manager’s Toolbox

  • What are Deming’s Fourteen Points of Management?
  • Are They Really Listening? How to Find Out and What to Do
  • What is Lewin’s Force Field Analysis?
  • How to Assess the Development Level of a Team Member
  • Why You Should Always Give People the Option of Meeting with Audio Only

About CSM

Customer Service Manager (CSM) is the leading resource for Customer Service Managers and professionals. With more than 20,000 members in 57 countries, we are dedicated to helping improve customer service worldwide!
ian-miller-proCSM is edited by Ian Miller. Please contact us with your comments, questions or suggestions.

Categories

Articles

News

Manager's Toolbox

Knowledge Base

Info

Privacy

Contact us

Advertise

Disclaimer

© Customer Service Manager (CSM) 2005-2025