Customer Service News

Customer & User Experience Expo 2020

ID R&D’s Newest IDVoice Release Offers Flexible Deployment and High Accuracy

Webinar: Unleash the Full Potential of Your Support Agents

Teliax Expands Cloud Offerings With New Services From QuandaGo

Romero Insurance Brokers reveals the results of The Customer Experience Report 2020

TeamSupport Improves Collaboration Capabilities Through Expanded Salesforce Integration

Most Returned Christmas Gifts Revealed

New Customer Payment Options Take the Headache out of PCI Dss Compliance for Contact Centres

Ava the Chatbot Replaces AirAsia Call Centers

Poly Introduces New Contact Center Solutions to Enhance Customer Satisfaction

More Than 500 IT Professionals Chose Their Preferred Customer Service Management Vendors

Severn Trent Scoop Online Customer Service Awards

Subscan Transforms Field Operations with Bigchange Mobile Technology

Nemesysco Emotion Analysis Technology Improves Japan Call Center Operations

Webinar: The Future of Customer Service – Trends to Test in 2020

Northern Gas Networks Triple Triumph at Global Customer Experience Awards

Housebuilder Redrow Named Social Customer Service Team of the Year

AI Tips From BT, HSBC, Google, Deutsche Telecom and More

TeamSupport Reports Increased Adoption Among Enterprise Customers

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