Customer Service News

PCI Pal Adds Speech Recognition Capability to Its Cloud-Based Agent Assist and IVR Payment Solutions

Mgage Delivers Mobile Payments Within RCS Messaging Solution with Conversational Commerce Channel

Intercom Brings Enterprise-Grade Efficiency and Scale to Conversational Support

Thirteen Boosts FM Services With Bigchange Mobile Cloud Tech

Customer Service and Experience Summit 2020 – Free Pass

New Contact Tracing Technology Helps Businesses Avoid Interruption Due to COVID-19

Revuze Launches a New Product Listing Optimization Tool For Marketplace Rankings

3 COVID-19 Marketing Campaigns That Were Perceived as Positive

How Haulage and Delivery Drivers Have Helped During COVID-19

Critizr Now Integrates With Google’s Business Messages

Free Webinar: The Customer Service Leader of the Future

Intercom Transforms Customer Support With the Introduction of the Conversational Support Funnel

Free Webinar: Transform the Way Your Business Responds to Customers Through AI

Calabrio Study Finds Pandemic is Accelerating the Evolving World of Work for Contact Centres

Logit.io Announce Closer Integration for Azure Event Hub

The Future of Live Engagement Is Here as Vee24 Launches V11 Intelligent Conversational Experience

Coop Sweden Previews Cooper – an Artificial Intelligence Retail Virtual Assistant by EBI.AI

Metroline Transforms Field Services with BigChange Tracking and Mobile Working Tech

Customer Service on the Utility Sector Frontline During COVID-19

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Customer Service and Experience 2020
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