Customer Service News

Housebuilder Redrow Named Social Customer Service Team of the Year

AI Tips From BT, HSBC, Google, Deutsche Telecom and More

TeamSupport Reports Increased Adoption Among Enterprise Customers

Axis Group Achieves ServiceMark Accreditation from the Institute of Customer Service

Brazilian Healthtech TNH Health Develops AI-Powered Chatbot for Mental Health

Consumers Willing to Make Messaging Their Primary Means of Contacting Customer Support

Insurers Neglecting Customer Service on Digital Channels

The ‘Uberization Event’ – London – 26th September 2019

Join Localz Innovation Breakfast!

Customers Experiencing Problems Increases to Highest Ever Level

Northern Powergrid Introduces New Service for Sign Language Users

Webinar: Mastercard, Google and Microsoft Reveal Their CX Strategy

Northern Gas Networks Shortlisted for Customer Experience Awards

Innov8tif to Integrate ID R&D Passive Facial Liveness for Remote Customer Onboarding and Digital ID Verification

Retain the Human Touch: How to Deliver Personalised and Helpful Customer Service

Securing the Future of High Street Retail

KCB Bank Improves Customer Experience Using Sparkcentral Customer Service Platform with WhatsApp Support

Australian Startup Localz Opens Its Doors in Culver City

Webinar: Supercharge Your Customer Support Team

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