Customer Service News

Calabrio ONE Now Available via Twilio Flex Ecosystem

2021 Predictions on the Future of Voice Technology

2021: The High Street Lives on 

Nextiva Launches NextOS Platform to Bring Communications and Business Applications to All Companies

Excellent Ratings Sees EDF Reappoint Kura to Provide Customer Services

Free Webinar: Meeting Consumer Demands for Frictionless Support

Localz Close £2M Funding Round to Support Business Post-COVID

PCI Pal shortlisted for Best Technology Initiative at the Card and Payments Awards

Belgian CX Specialist Premium Plus Opens Office in the UK

Milk & More Carries on in a Crisis With Secure Automated IVR and Agent Assisted Payments From Encoded

Intercom’s New Research Reveals 5 Transformative Customer Support Trends

Customer Service and Experience Summit 2020 – Free Pass

Sunbelt Rentals Transforms Business with BigChange Mobile Technology

Calabrio Spotlights Winners of Analytics Competition and One Awards at Virtual Customer Conference

Calabrio Unveils New Platform for a New Era of Workforce and Customer Engagement

Free Webinar: Voice of the Customer with TGI Fridays & More

Six Large UK Businesses Engage ECS for Contact Centre Transformation Projects in 2020

Webinar: Reduce Cost by Connecting With Customers More Easily

Introducing ‘Love2shop Contactless’ the B2B Gift Card That Rewards Staff and Customers Digitally

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Customer Service and Experience 2020
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