Customer Service News

Verizon and PCI Pal Release White Paper with Servadus Addressing Contact Centre Best Practices

TheLoops Launches on Zendesk Marketplace

Webinar: Calabrio Speech Analytics – The Power of One

Qualtrics and SAP Partner to Bring More Empathy to the Contact Center

Quantum Metric Integrates With Servicenow to Ease Contact Centre Frustration

PCI Pal Partners With Odigo to Provide Secure Payments

New Qualtrics Social Connect Helps Companies Respond Quickly over Social Media and Chat

Avaya Virtual Agent Now Available as a Ready to Deploy Configurable Service

Conjura Raises €15 Million Series A Round to Pioneer the Future of E-commerce with AI-Driven Analytics

Dyno-Rod Roll Out BigChange Cloud and Mobile Tech

Greg Rowe’s Contact Centre Solution Keeps Customer Payments Flowing With Talkdesk and PCI Pal

Customer Experience Innovation Set to Undergo Exponential Growth in the Next Decade, Research Finds

Urban Maintenance Scales Up with BigChange Mobile Technology

Sabio Group Unveils ‘Sabio Console’ – It’s New AI-Powered Customer Experience (CX) Platform

Sabio Group Announces Expanded Partnership With Google Cloud and Twilio

PCI Pal Partners With Five9 to Provide Secure Payments on the Five9 CX Marketplace

AinsCo Fire and Security Drives Business Growth with BigChange Tech

New Research: Digital Self-service Now More Popular than Calling Customer Service

Free Webinar: Building a Seamless Omnichannel Strategy

  1. Pages:
  2. 1
  3. 2
  4. 3
  5. 4
  6. 5
  7. 6
  8. 7
  9. ...
  10. 26
egain knowledge management
Subscribe




About CSM

Customer Service Manager (CSM) is the leading resource for Customer Service Managers and professionals. With more than 20,000 members in 57 countries, we are dedicated to helping improve customer service worldwide!
ian-miller-proCSM is edited by Ian Miller. Please contact us with your comments, questions or suggestions.

Categories

Info

Privacy

Contact us

Advertise

Disclaimer

© Customer Service Manager (CSM) 2005-2022