Customer Service News

Loyal Customers Are Worth 22X More Than Average Customers According to New Retail Report

Late Delivery Is the Number One Complaint Made by Customers to Couriers on Twitter

Ventrica Announce Jamaica Launch

High Five! PCI Pal Celebrates Shortlisting in Five Payment Industry Award Categories

Reuters Events Customer Service & Experience 2021: Free Live Pass

Appreciate Launches the ‘Big Thank You’ Reward Incentive

Webinar: Fuelling Growth in 2022 – Technology, Collaboration, Strategy

Yext Announces Yext AI Search for Salesforce Service Cloud on Salesforce AppExchange

Seymour Taylor Selects Workbooks CRM to Strengthen Growth

PCI Pal Signed-up to Reduce Payment Security Risk for Essex County Council

McDonald’s Appoints Manu Steijaert as Global Chief Customer Officer

Free Webinar: Changing QA & Coaching – Forever!

Free Webinar: Redefining Customer Support Experiences

PCI Pal Announced as a Finalist in the 2021 Cloud Excellence Awards

BigChange Network Gives SES Home Services Fast Track to Expansion

Intouch Games Automates 28% Of Live Chat Queries with ServisBOT

New Partnership between Synergy and Customer Service Action

TheLoops Secures $8.75M in Seed Funding to Reinvent Support Operations for Modern SaaS Businesses

PCI Pal Publishes Payments: The Future of Security and CX Whitepaper

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