Customer Service News

Customers Experiencing Problems Increases to Highest Ever Level

Northern Powergrid Introduces New Service for Sign Language Users

Webinar: Mastercard, Google and Microsoft Reveal Their CX Strategy

Northern Gas Networks Shortlisted for Customer Experience Awards

Innov8tif to Integrate ID R&D Passive Facial Liveness for Remote Customer Onboarding and Digital ID Verification

Retain the Human Touch: How to Deliver Personalised and Helpful Customer Service

Securing the Future of High Street Retail

KCB Bank Improves Customer Experience Using Sparkcentral Customer Service Platform with WhatsApp Support

Australian Startup Localz Opens Its Doors in Culver City

Webinar: Supercharge Your Customer Support Team

ID R&D Simplifies Enterprise Integration and Cross-Channel Enrollment for Voice Biometrics with IDVoice v2.7

Webinar: The Future of Customer Service

British Gas Goes the Extra Mile to Improve Customer Experiences with Localz

GCOM Part of the Growing Gamification and AI Market

VoiceFoundry and SMG Leverage Amazon Connect for New Self-Serve Contact Center Feedback and Measurement Application

Webinar: The Experience Economy – Customer Data, VoC and Closing the Feedback Loop

Coveo Announces its AI-Powered Relevance and Recommendations Technology for ServiceNow

CRM Platform Drives Change for National Charity

Huawei Launches New Customer Experience Recruitment Campaign

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Salesforce Essentials
CCW EU 2019
CSS NYC 2019

AI for CX 2019

Customer Service and Experience Summit
Chief Customer Officers Fall
Customer Experience Management Telecom 2019
CX EX Nordics




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