Customer Service News

Free Webinar: Redefining Customer Support Experiences

PCI Pal Announced as a Finalist in the 2021 Cloud Excellence Awards

BigChange Network Gives SES Home Services Fast Track to Expansion

Intouch Games Automates 28% Of Live Chat Queries with ServisBOT

New Partnership between Synergy and Customer Service Action

TheLoops Secures $8.75M in Seed Funding to Reinvent Support Operations for Modern SaaS Businesses

PCI Pal Publishes Payments: The Future of Security and CX Whitepaper

Calabrio Extends Cloud Workforce Engagement Management Capabilities in Southeast Asia

Yext Adds New Zendesk Integrations to Bolster Customer Support Offerings

Avtex Hires Brian Lannan as Vice President of Retail Experience

Tom Peace Appointed MD of The Loyalty People

Contact Centre Agent Productivity and Satisfaction Directly Tied to Customer Sentiment

PCI Pal Solutions Now Available as a Premium App on Genesys Appfoundry

Europa Reveals £1m Infrastructure Investment

New Research Shows That Smart Sellers Can Step in to Avoid 9 Out of 10 Bad Reviews

Capita Expands Partnership with Southern Water to Deliver New Customer Service Technology

Halfords Deploys 8×8 SecurePay Powered by PCI Pal

ControlUp Launches Work-From-Anywhere Platform to Maximize Productivity for Today’s Distributed Workforce

Workbooks Adds Enhanced Data Quality Capabilities to Its CRM Suite

  1. Pages:
  2. 1
  3. 2
  4. 3
  5. 4
  6. 5
  7. 6
  8. 7
  9. ...
  10. 20
Salesforce Essentials




About CSM

Customer Service Manager (CSM) is the leading resource for Customer Service Managers and professionals. With more than 20,000 members in 57 countries, we are dedicated to helping improve customer service worldwide!
ian-miller-proCSM is edited by Ian Miller. Please contact us with your comments, questions or suggestions.

Categories

Info

Privacy

Contact us

Advertise

Disclaimer

© Customer Service Manager (CSM) 2005-2021