Customer Service Events

The leading customer service, call center and CX events around the world. To submit your event please contact us.


 

CX Utilities Forum 2019

CX Utilities Forum
May 14-15 2019, London, UK

The CX Utilities Forum is bringing together Europe’s CX experts from leading utilities companies, regulators and suppliers to discuss best practice strategies for improving culture, brand, engagement, loyalty, retention and reputation. Directors and Heads of CX, Marketing, Loyalty, Transformation and Digital will be looking for support from technology vendors who can help them achieve their objectives and help solve their unique business problems.

For more information visit the event website.


 

Customer Service Summit 2019

Customer Service Summit West
June 3-4 2019, San Diego, US

The Customer Service Summit West brings together an unrivalled list of senior leaders from the world’s most powerful and innovative brands. Purpose-built to guide you seamlessly into the future of delivering an unforgettable experience, CS West is the ultimate opportunity to ensure your team is exceeding customer expectations.

Be part of a community of 250+ service leaders exploring the cutting-edge of how brands can stay one step ahead of the customer. Join this movement to reimagine the role of customer service and take your place center stage as the face of, and driver for, the entire business.

For more information visit the event website.


 

Chief Customer Officers (CCO), Fall 2019

Chief Customer Officers, Fall
October 16-17 2019, W Hoboken, US

Where Humanization & Technology Collide

Chief Customer Officers (CCO), Fall will return this October 16-17 and for the first time will be held at the W Hoboken! CCO Fall will provide leaders in all areas of the customer lifecylce with the unique opportunity to interact and network with one another, helping you to focus on real problem solving.

Customer Service Manager subscribers save $100 on their registration with promo code ‘CSM100’

For more information visit the event website.


 

The Customer Service Summit NYC
October 23-24, New York City, US

Customer Service Summit NYC 2019The Customer Service Summit brings together an unrivalled list of senior leaders from the world’s most powerful and innovative brands. Purpose-built to guide you seamlessly into the future of customer service, CSS is the ultimate opportunity to ensure your team is ready to meet changing customer demands.

Be part of a community of 350+ service leaders exploring the cutting-edge of how brands can stay one step ahead of the customer. Join this movement to reimagine the role of customer service and take your place center stage as the face of, and driver for, the entire business.

Find out more at the event website.

 

Past Events