Customer Service Events

The leading customer service, call center and CX events around the world. To submit your event please contact us.


 

CUX event

C+UX
September 15-16, 2020, ExCeL London

This event has been postponed to 15th & 16th September 2020 Due to Increase in International Travel Restrictions.

The C&UX Expo is the hub for CX and UX professionals to discover the latest technologies, ideas and strategies guiding the future of CX and UX. With CX becoming the main brand differentiator in the coming years, The C&UX Expo offers you the chance to meet innovative exhibitors, attend leading keynote seminars and network with thousands of other like-minded professionals.

Visit the event website for more details.

CCC event

CCC
September 15-16, 2020, ExCeL London

This event has been postponed to 15th & 16th September 2020 Due to Increase in International Travel Restrictions.

The Call and Contact Centre Expo is the place to be if you’re looking to further your call & contact centre knowledge and success. With over 15,000 keen professionals in attendance as well as over 500 exhibitors, you’ll discover the latest ideas and strategies as well as get hands-on access to the tools which can drive your organisation forward.

Visit the event website for more details.


 

CCW event

Customer Contact Week (CCW) Europe 2020
October 26-November 5, 2020, Online

Customer Contact Week (CCW) Europe is back and it’s bigger and better than ever! If you haven’t heard of us until now, keep reading as you won’t want to miss this.

The event is the #1 place for progressive CX, customer contact and digital transformation leaders to keep ahead of the game, to discover emerging technologies set to disrupt the industry and to build valuable relationships with industry peers.

Joining 100+ practitioner speakers from Europe’s leading brands and companies, we also have a true legend speaking to our audience – face to face – on his incredible successes: Olympic Legend and Superstar Michael Johnson!

Unlock your special CSM discount with Discount Code CSM2020

Download the preliminary agenda for more information

CCW Awards 2020

The CCW Excellence Awards honour, recognise and promote individuals, teams and organisations who have made a commitment to driving super contact centre and CX performance.

Find out more and register your early interest here!


 

CSS West 2020

The Customer Service Summit West
June 8-9, 2020, San Diego, US

At the Customer Service Summit 2020, our mission is to give leaders the tools and strategies to drive customer service to the center of the business and exceed customer expectations. That’s why we’ve gathered together those leading customer support, experience and social customer care from the world’s most influential brands to set the bar for omnichannel support and ensure we are delivering an unforgettable experience.

Find out more at the event website.


 

Customer Contact Week (CCW) Vegas
June 22-26, 2020, Caesar’s Forum, Las Vegas

Started in 1999 as Call Center Week, now Customer Contact Week, CCW is the world’s largest customer contact event series. With CCW Vegas being the flagship event of this series. For over 20 years, CCW serves more than 3,000 attendees annually ranging from customer titles of all types to the many professionals responsible for holistic customer experience design and delivery.

CCW is the #1 place for customer experience leaders to learn about the pace of change, find out about the emerging technologies set to disrupt the industry, and build valuable relationships with industry peers.

Find out more at the event website.

 

Past Events