Customer Service News

Internet of Things Set to Cause a Customer Service Revolution

Carpeo Win Customer and Staff Care Award

TeamSupport Grab Stevie Award for Customer Service

Fusion Contact Center Helps Sunderland’s Next Generation

AsiaInfo Nominated In Telecoms Awards

Companies Losing out due to Poor Customer Feedback Measurement

Contact Centers Still in the Quality Monitoring Dark Ages

Best Practice Customer Operations Guide Out Now

iAdvize Launches Live Chat Solutions in the UK

CustVox Launch Free CEM Maturity Assessment Tool

Agent Link’s Customer Satisfaction Levels Reach All-Time High

Home Deliveries Optimized for the Holiday Season

Altitude Software Provide World-Class Contact Centers in Eastern Europe

Amazon Continues to Raise Customer Satisfaction levels

AirRoad on LAA Merit for Service Excellence

Amazon Opens New Customer Service Center

Aito Technologies Evaluated in CEM Report

Aito Leads the way for Customer Experience Analytics

Alfa Wassermann Selects Sales Vision Pharma CRM

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