Customer Service News

Coop Sweden Previews Cooper – an Artificial Intelligence Retail Virtual Assistant by EBI.AI

Metroline Transforms Field Services with BigChange Tracking and Mobile Working Tech

Customer Service on the Utility Sector Frontline During COVID-19

NICE Launches Trial Version of its Next-Gen Robotic Automation Design Studio

UK and Ireland’s Membership CRM Specialist Delivers a Class Act

Study Shows Video Conferencing Could Be the Key to Solving Workplace Anxiety

Europa Contact Centre Appoints Head of Sales to Drive Growth

AirDroid Business Introduces Remote Support for Business to Empower Customer Service Teams

Free Webinar: Increasing Customer Engagement to Reduce Resolution Times

Capital City College Group Adopts Puzzel for Multi-Brand Contact Centre

Electricity Firm Branches out to Deliver More Than Just Power

How You Present Yourself on Video Conferencing Can Impact Your Career

‘Gig’ Customer Service Booming During COVID-19 Says Report

Free Webinar: How to Manage COVID-19’s Impact on Your Customer Service

Geomant Releases Contact Centre for Microsoft Teams

Free Webinar: Adapt Your Customer Service Department to Home Working and COVID-19

Puzzel Acquires U-WFM to Add Employee Engagement and Scheduling Suite

Ecotricity Leads the Charge to Improved CX and Payment Security

Free Webinar: How to Keep Your Service Teams Customer-Focused

  1. Pages:
  3. 1
  4. ...
  5. 17
  6. 18
  7. 19
  8. 20
  9. 21
  10. 22
  11. 23
  12. ...
  13. 34
Customer Service & Experience 2023
Streem customer support
CX Survey
RWS Tridon Docs
Subscribe




About CSM

Customer Service Manager (CSM) is the leading resource for Customer Service Managers and professionals. With more than 20,000 members in 57 countries, we are dedicated to helping improve customer service worldwide!
ian-miller-proCSM is edited by Ian Miller. Please contact us with your comments, questions or suggestions.

Categories

Info

Privacy

Contact us

Advertise

Disclaimer

© Customer Service Manager (CSM) 2005-2023