Customer Service News

Going the Extra Mile at The National Customer Service Awards

AmerenUE Recognized for Customer Satisfaction Excellence

American Express Leads in Customer Satisfaction

American Customer Satisfaction Index – Q1 Highlights

Airline Customer Satisfaction Down

50% Vendors Tie Pay to Customer Satisfaction

New Research Shows Only 1 in 3 Call Centres are Planning Effectively For Skill-based Routing

350 Call Center Job Losses in Middleton, Wisconsin

  1. Pages:
  3. 1
  4. ...
  5. 15
  6. 16
  7. 17
  8. 18
  9. 19
  10. 20
  11. 21
  12. 22
LangOps
Salesforce Essentials
Balto




About CSM

Customer Service Manager (CSM) is the leading resource for Customer Service Managers and professionals. With more than 20,000 members in 57 countries, we are dedicated to helping improve customer service worldwide!
ian-miller-proCSM is edited by Ian Miller. Please contact us with your comments, questions or suggestions.

Categories

Info

Privacy

Contact us

Advertise

Disclaimer

© Customer Service Manager (CSM) 2005-2021