Customer Service News

Capital City College Group Adopts Puzzel for Multi-Brand Contact Centre

Electricity Firm Branches out to Deliver More Than Just Power

How You Present Yourself on Video Conferencing Can Impact Your Career

‘Gig’ Customer Service Booming During COVID-19 Says Report

Free Webinar: How to Manage COVID-19’s Impact on Your Customer Service

Geomant Releases Contact Centre for Microsoft Teams

Free Webinar: Adapt Your Customer Service Department to Home Working and COVID-19

Puzzel Acquires U-WFM to Add Employee Engagement and Scheduling Suite

Ecotricity Leads the Charge to Improved CX and Payment Security

Free Webinar: How to Keep Your Service Teams Customer-Focused

EBI.AI Launches Free Coronabot

With a Focus on Customer Convenience, Wag! is the Model for Mobile-First Support

Avaya Enabling Hundreds of Thousands to Work Remotely in the Face of COVID-19 Challenges

Have Your Say! The Annual State of Customer Service Report

Spitch and Creative Virtual Partner to Bring Speech Recognition and Conversational AI Together

Puzzel Delivers New Chat Bot Solution to Insurance Company If

UJET Releases Research with Insights on the New Tools Shaping Customer Support

Customer & User Experience Expo 2020

ID R&D’s Newest IDVoice Release Offers Flexible Deployment and High Accuracy

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