≡ Menu

Customer Service News

The Future of Live Engagement Is Here as Vee24 Launches V11 Intelligent Conversational Experience

Coop Sweden Previews Cooper – an Artificial Intelligence Retail Virtual Assistant by EBI.AI

Metroline Transforms Field Services with BigChange Tracking and Mobile Working Tech

Customer Service on the Utility Sector Frontline During COVID-19

NICE Launches Trial Version of its Next-Gen Robotic Automation Design Studio

UK and Ireland’s Membership CRM Specialist Delivers a Class Act

Study Shows Video Conferencing Could Be the Key to Solving Workplace Anxiety

Europa Contact Centre Appoints Head of Sales to Drive Growth

AirDroid Business Introduces Remote Support for Business to Empower Customer Service Teams

Free Webinar: Increasing Customer Engagement to Reduce Resolution Times

Capital City College Group Adopts Puzzel for Multi-Brand Contact Centre

Electricity Firm Branches out to Deliver More Than Just Power

How You Present Yourself on Video Conferencing Can Impact Your Career

‘Gig’ Customer Service Booming During COVID-19 Says Report

Free Webinar: How to Manage COVID-19’s Impact on Your Customer Service

Geomant Releases Contact Centre for Microsoft Teams

Free Webinar: Adapt Your Customer Service Department to Home Working and COVID-19

Puzzel Acquires U-WFM to Add Employee Engagement and Scheduling Suite

Ecotricity Leads the Charge to Improved CX and Payment Security