Customer Service News

Virgin Atlantic Hopes to Boost Social Media Customer Care

Internet of Things Set to Cause a Customer Service Revolution

Carpeo Win Customer and Staff Care Award

TeamSupport Grab Stevie Award for Customer Service

Fusion Contact Center Helps Sunderland’s Next Generation

AsiaInfo Nominated In Telecoms Awards

Companies Losing out due to Poor Customer Feedback Measurement

Contact Centers Still in the Quality Monitoring Dark Ages

Best Practice Customer Operations Guide Out Now

iAdvize Launches Live Chat Solutions in the UK

CustVox Launch Free CEM Maturity Assessment Tool

Agent Link’s Customer Satisfaction Levels Reach All-Time High

Home Deliveries Optimized for the Holiday Season

Altitude Software Provide World-Class Contact Centers in Eastern Europe

Amazon Continues to Raise Customer Satisfaction levels

AirRoad on LAA Merit for Service Excellence

Amazon Opens New Customer Service Center

Aito Technologies Evaluated in CEM Report

Aito Leads the way for Customer Experience Analytics

  1. Pages:
  3. 1
  4. ...
  5. 19
  6. 20
  7. 21
  8. 22
  9. 23
  10. 24
  11. 25
  12. 26
egain knowledge management
Streem customer support
Subscribe




About CSM

Customer Service Manager (CSM) is the leading resource for Customer Service Managers and professionals. With more than 20,000 members in 57 countries, we are dedicated to helping improve customer service worldwide!
ian-miller-proCSM is edited by Ian Miller. Please contact us with your comments, questions or suggestions.

Categories

Info

Privacy

Contact us

Advertise

Disclaimer

© Customer Service Manager (CSM) 2005-2022