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Customer Service News

Graphisoft Recognised for Its Business Transformation Investment in Project with Sabio Group

Worlds Colliding: The Future of Productive Conversations with AI, CRM & Data

Sabio Group Launches New WFM e-book to Optimise Today’s Contact Centre Workforce

Delivering Exceptional Experiences In The Real World

DSSL Rolls-Out BigChange Mobile Field Service Management System

Demand for Mental Health Support Surges – What Can Employers Do?

Sabio Group’s New E-Book Redefines the Role of CRM in Customer Experience Transformation

D2 Launches Facilities Management Division with BigChange

Customer Driven And Calabrio Form Partnership In Australia

BigChange Begins AI Developments with Productivity-Boosting Email Generator

BigChange Announces Awards to Honour Women in Field Service

Newly Launched Website Leads the Way in Vulnerable Customer Support Training

Unlocking Customer Experience Potential with Avaya Experience Platform (AXP)

Green Spark Environmental Cleans Up Job Management with BigChange

Sweaty Betty Smashes Customer Experience Goals with Sabio Group

The Chatbot Is Dead, Long Live the AI Sales Assistant: Chatfuel’s New AI Sales Assistants Allow Fast Scaling

Sabio Disrupt 2024: Where AI Meets CX…and Barack Obama joins Steve Jobs!

Sigma Connected Adopts Encoded Agent Assisted Payments to Further Enhance Security and CX

Jet Wash Shop Boosts Growth with BigChange Mobile Workforce Tech