Customer Service News

BigChange Field Service Tech Boosts Providor’s Smart Meter Business

Verint Enables Boundless Customer Engagement Following Completion of Cognyte Software Spin-Off

BOIPA Selects ServisBot to Help Merchants Help Themselves

Calabrio Announces Calabrio Launch: QM Connector on Salesforce AppExchange

ADTANCE Fieldstreaming Solution Powers Live Video Customer Support from Multiple Cameras

Gone in 3 Seconds: Mobile Shoppers Don’t Wait for Websites to Load

PCI Pal Announces Partners for Upcoming Payments: The Future of Security and CX Conference

Calabrio Receives Perfect Customer Satisfaction Scores in DMG Consulting’s WFO Report

Pandemic Lockdown Has Accelerated Interest in CRM Systems

CodeBroker Introduces “CS Resolve” for Customer Service Appeasement

Calabrio ONE Now Available via Twilio Flex Ecosystem

2021 Predictions on the Future of Voice Technology

2021: The High Street Lives on 

Nextiva Launches NextOS Platform to Bring Communications and Business Applications to All Companies

Excellent Ratings Sees EDF Reappoint Kura to Provide Customer Services

Free Webinar: Meeting Consumer Demands for Frictionless Support

Localz Close £2M Funding Round to Support Business Post-COVID

PCI Pal shortlisted for Best Technology Initiative at the Card and Payments Awards

Belgian CX Specialist Premium Plus Opens Office in the UK

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