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Customer Service News

Ecotricity Leads the Charge to Improved CX and Payment Security

Free Webinar: How to Keep Your Service Teams Customer-Focused

EBI.AI Launches Free Coronabot

With a Focus on Customer Convenience, Wag! is the Model for Mobile-First Support

Avaya Enabling Hundreds of Thousands to Work Remotely in the Face of COVID-19 Challenges

Have Your Say! The Annual State of Customer Service Report

Spitch and Creative Virtual Partner to Bring Speech Recognition and Conversational AI Together

Puzzel Delivers New Chat Bot Solution to Insurance Company If

UJET Releases Research with Insights on the New Tools Shaping Customer Support

Customer & User Experience Expo 2020

ID R&D’s Newest IDVoice Release Offers Flexible Deployment and High Accuracy

Webinar: Unleash the Full Potential of Your Support Agents

Teliax Expands Cloud Offerings With New Services From QuandaGo

Romero Insurance Brokers reveals the results of The Customer Experience Report 2020

TeamSupport Improves Collaboration Capabilities Through Expanded Salesforce Integration

Most Returned Christmas Gifts Revealed

New Customer Payment Options Take the Headache out of PCI Dss Compliance for Contact Centres

Ava the Chatbot Replaces AirAsia Call Centers

Poly Introduces New Contact Center Solutions to Enhance Customer Satisfaction