Customer Service News

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Subscan Transforms Field Operations with Bigchange Mobile Technology

Nemesysco Emotion Analysis Technology Improves Japan Call Center Operations

Webinar: The Future of Customer Service – Trends to Test in 2020

Northern Gas Networks Triple Triumph at Global Customer Experience Awards

Housebuilder Redrow Named Social Customer Service Team of the Year

AI Tips From BT, HSBC, Google, Deutsche Telecom and More

TeamSupport Reports Increased Adoption Among Enterprise Customers

Axis Group Achieves ServiceMark Accreditation from the Institute of Customer Service

Brazilian Healthtech TNH Health Develops AI-Powered Chatbot for Mental Health

Consumers Willing to Make Messaging Their Primary Means of Contacting Customer Support

Insurers Neglecting Customer Service on Digital Channels

The ‘Uberization Event’ – London – 26th September 2019

Join Localz Innovation Breakfast!

Customers Experiencing Problems Increases to Highest Ever Level

Northern Powergrid Introduces New Service for Sign Language Users

Webinar: Mastercard, Google and Microsoft Reveal Their CX Strategy

North America’s Must-Attend Customer Service Strategy Meeting

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