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Customer Service News

How Haulage and Delivery Drivers Have Helped During COVID-19

Critizr Now Integrates With Google’s Business Messages

Free Webinar: The Customer Service Leader of the Future

Intercom Transforms Customer Support With the Introduction of the Conversational Support Funnel

Free Webinar: Transform the Way Your Business Responds to Customers Through AI

Calabrio Study Finds Pandemic is Accelerating the Evolving World of Work for Contact Centres

Logit.io Announce Closer Integration for Azure Event Hub

The Future of Live Engagement Is Here as Vee24 Launches V11 Intelligent Conversational Experience

Coop Sweden Previews Cooper – an Artificial Intelligence Retail Virtual Assistant by EBI.AI

Metroline Transforms Field Services with BigChange Tracking and Mobile Working Tech

Customer Service on the Utility Sector Frontline During COVID-19

NICE Launches Trial Version of its Next-Gen Robotic Automation Design Studio

UK and Ireland’s Membership CRM Specialist Delivers a Class Act

Study Shows Video Conferencing Could Be the Key to Solving Workplace Anxiety

Europa Contact Centre Appoints Head of Sales to Drive Growth

AirDroid Business Introduces Remote Support for Business to Empower Customer Service Teams

Free Webinar: Increasing Customer Engagement to Reduce Resolution Times

Capital City College Group Adopts Puzzel for Multi-Brand Contact Centre

Electricity Firm Branches out to Deliver More Than Just Power