Have your say – The Annual State of Customer Service is back!
Each year this industry defining report provides key insights on the latest service, support and CX benchmarks and trends.
The basis for the report is a short survey which is completed anonymously by over 1000 customer service professionals.
Contribute by completing the survey and you will receive both the completed report and last year’s copy!
It’s currently averaging just under 7 minutes to complete..
Click here to complete the survey and receive the Annual State of Customer Service report!