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Customer Service News

Commbox Launches Era AI to Enable Customer Service to Be Intelligently Automated and CX Costs to Be Cut by 40%

Burry Sealants Expands with Mobile Workforce App Roll-out

BigChange Pay Brings Instant Doorstep Payment for Jobs

EB Gas Boosts Engineer Productivity by 20 Percent with BigChange

Unleashing CX in Amsterdam – A Round-up

Foundever and Zenarate Announce Strategic Partnership to Revolutionize Customer Experience Training

Sigma Connected Group Appoints Lesley Avinou to Lead Client Partnerships

Get Set to Re-Imagine Customer Experience at Sabio’s Disrupt UK in 2024

ONE Awards Winners Announced and Celebrated Onstage at Calabrio Customer Connect (C3)

BigChange App Alerts Drivers to ULEZ and Other Restricted Zones

Zenarate Expands its AI Coach Language Capabilities and Adds New Agent Feedback Reporting

Britannic Streamline Breast Cancer Now’s Telephony

Sabio Group Launches CX Realities 2023 to Help Navigate the New Era of Contact Centres

Encoded Approved as Visa Direct Preferred Partner

Cost of Living Crisis Ignites Demand for Better Customer Service

BigChange Announces Walkthrough Guides to Ease New Software Roll-Out

BigChange Drives 6-Fold Growth at Fit-Out Specialist FSE UK

Marsh Finance Revs Up Customer Experience with Sabio Group in a New Digital Transformation Project

Loop Insurance Triples Customer Self-Service Rate With Quiq’s Innovative Generative AI