Customer Connect Expo
logourl
The Magazine for Customer Service Managers & Professionals
≡ Menu
  • Home
  • Articles
  • News
  • Topics
  • Jobs
  • Events
  • Forum
  • Directory
  • Subscribe
  • About CSM
  • Privacy

Knowledge Base

Elevating Customer Service in the World of Wagering: A Closer Look at Casino Group Versus Odds

The Importance of Customer Service in the iGaming Industry

The Power and Versatility of Drupal Development: Unlocking Innovative Solutions

The Art of First Impressions: Crafting an Inviting Homepage for Your Hotel Website

Why Business Administration Skills Are Key to Organizational Success

The Benefits of Playing Casino Online

Understanding How Branding Works: Top Facts Businesses Should Learn

How Can an Enterprise Video Platform Transform Communication?

How Audio and Video Translation Reshape Cross-Cultural Connections

Quick Workouts, Big Impact: Energize Your Team in Minutes

Advancing the Economic Argument for Tobacco Use Reduction in Business

Game Strategies at Pin Up Casino: Maximizing Your Chances

Transforming Your Home Office into a Comfortable and Productive Workspace

Guide to Business Fleet Gas Cards: Get Corporate Discounts on Fuel Efficient Programs

Movies and Shows for the Bitcoin Gambling Enthusiasts

Safety First: A Comprehensive Guide to Secure Online Casino Gaming

4 Key Features to Look for in a Bad Credit Loan Lender

Maximizing Success: 5 Best Practices For Geofencing Strategy

Chatbot in Online Casinos as a Way to Build Relationships with Customers

  1. Pages:
  2. «
  3. 1
  4. ...
  5. 28
  6. 29
  7. 30
  8. 31
  9. 32
  10. 33
  11. 34
  12. ...
  13. 95
  14. »
Customer Connect Expo 2025
Subscribe




Latest Articles

  • Three Trends and Predictions for CX in 2026
  • Top 10 Synthetic Data Generation Techniques Ensuring Chatbots Never Fail Their Customers Again
  • Why Customer Service Matters More Than Ever in Logistics and Distribution
  • What Downtime Teaches Us About Efficiency and Customer Experience
  • Target’s “10-4 Rule”: A Step Forward for Customer Experience or a Step Too Far?

Customer Service News

  • Disrupt ’26: Sabio Expands Europe’s Leading CX Programme as AI Moves Beyond the Hype
  • DHL Boosts Operational Efficiency and Customer Communications With HappyRobot’s AI Agents
  • ASAPP Unveils Customer Experience Platform to Power the Agentic Enterprise
  • Sprinklr and SAMY Strengthen Global Partnership to Deliver Next-Gen Customer Experience Solutions
  • Five9 Announces 2025 New Era of CX Award Champions at CX Summit

Knowledge Base

  • Investing in Employee Training: 9 Long-Term Benefits for Businesses
  • Employee well-being: The new cornerstone of exceptional customer service
  • Understanding Digital Customer Service in Online Betting
  • Customer Service Vision and Mission Statements That Teams Actually Use
  • Contact Center Attrition Rate: What It Is and How to Calculate It

Manager’s Toolbox

  • What are the Five Stages of Team Development and Performance?
  • What are the Ten Principles of Reinvention?
  • What Are The Clarkson Principles of Stakeholder Management?
  • What are Deming’s Fourteen Points of Management?
  • Are They Really Listening? How to Find Out and What to Do

About CSM

Customer Service Manager (CSM) is the leading resource for Customer Service Managers and professionals. With more than 20,000 members in 57 countries, we are dedicated to helping improve customer service worldwide!
ian-miller-proCSM is edited by Ian Miller. Please contact us with your comments, questions or suggestions.

Categories

Articles

News

Manager's Toolbox

Knowledge Base

Info

Privacy

Contact us

Advertise

Disclaimer

© Customer Service Manager (CSM) 2005-2025