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I need customer service professionals, especially managers!!! I need customer service professionals, especially managers!!! 2.9K  7
Author taniakim  21 Mar 2007 16:02 Latest reply lthompson  25 Jun 2007 08:48  »»
help, My customer  has threatened  not to do buisness with me..... help, My customer has threatened not to do buisness with me..... 5.4K  11
Author thresa75  25 Feb 2006 03:33 Latest reply Distancecollegue  21 Jun 2007 18:05  »»
What are they called..? What are they called..? 2K  4
Author anniejohn  10 Jun 2007 07:14 Latest reply ayaree  19 Jun 2007 20:35  »»
Customer Service training follow up Customer Service training follow up 1.6K  0
Author dmcavinchey  19 Jun 2007 03:06 —    
Suggestion for Customer Service Training Suggestion for Customer Service Training 2.9K  1
Author anniejohn  18 Jun 2007 09:49 Latest reply rexdi  18 Jun 2007 22:31  »»
new position new position 3.7K  6
Author Brian225  17 May 2007 19:06 Latest reply ayaree  16 Jun 2007 20:38  »»
Visual Recognition Visual Recognition 2.2K  5
Author Mondie  11 Jun 2007 07:11 Latest reply ayaree  15 Jun 2007 21:57  »»
recommended resources on customer service? recommended resources on customer service? 1.7K  0
Author kirklott  30 May 2007 16:06 —    
High Level CS Admin for Manufacturing Company High Level CS Admin for Manufacturing Company 2.1K  0
Author fshagan  30 May 2007 15:34 —    
Front Line staff Greetings Front Line staff Greetings 2.3K  5
Author jami  14 May 2007 04:48 Latest reply pat9127  21 May 2007 18:19  »»
advice on management advice on management 2.5K  4
Author duran2grl  9 May 2007 22:25 Latest reply ayaree  19 May 2007 17:06  »»
Career Plan Career Plan 1.7K  2
Author fmanetti  14 May 2007 05:44 Latest reply fmanetti  17 May 2007 06:18  »»
Nervous CSR (Advice needed) Nervous CSR (Advice needed) 3K  8
Author gorby  18 Apr 2007 10:46 Latest reply ayaree  11 May 2007 22:30  »»
Negative CSR Negative CSR 2.4K  5
Author Ana1111  18 Apr 2007 16:32 Latest reply ayaree  11 May 2007 22:27  »»
Benchmarking staff retention within Customer Service Benchmarking staff retention within Customer Service 2.8K  8
Author kroberts  14 Feb 2007 07:26 Latest reply ayaree  11 May 2007 20:55  »»
need help on key tasks of a CSM need help on key tasks of a CSM 2.2K  1
Author rs68  3 May 2007 08:26 Latest reply patilint  3 May 2007 08:39  »»
Internal Interviews Internal Interviews 2K  2
Author Mondie  30 Apr 2007 04:40 Latest reply patilint  30 Apr 2007 06:46  »»
customer service email solution customer service email solution 1.9K  1
Author gixxer  25 Apr 2007 18:57 Latest reply patilint  26 Apr 2007 05:20  »»
Three Customers In One Three Customers In One 2.3K  4
Author ddurandx147  2 Apr 2007 19:30 Latest reply Parag  23 Apr 2007 03:56  »»
Customer Service scenarios study for Miami University Customer Service scenarios study for Miami University 3.1K  4
Author donreek  4 Apr 2007 14:01 Latest reply naranja99  21 Apr 2007 13:01  »»
Call center info Call center info 1.6K  0
Author tperhach  18 Apr 2007 08:47 —    
Vague Questions from Posters Vague Questions from Posters  2 5.6K  16
Author ayaree  11 Feb 2007 17:40 Latest reply ayaree  2 Apr 2007 17:29  »»
How do you formulate a customer service strategy? How do you formulate a customer service strategy? 3.9K  12
Author theturk  7 Feb 2007 01:59 Latest reply noemi  2 Apr 2007 03:05  »»
types of crm types of crm 1.9K  4
Author vgs_bharathi  21 Mar 2007 03:34 Latest reply stjones  2 Apr 2007 01:55  »»
Hello from Redmond, WA Hello from Redmond, WA 2K  3
Author Hennes  8 Mar 2007 10:26 Latest reply ayaree  1 Apr 2007 15:56  »»
Advice on management Advice on management 3.9K  10
Author SKXCSGIRL  28 Dec 2006 19:10 Latest reply ayaree  1 Apr 2007 15:44  »»
How many times do we need to say "I'm Sorry" to a customer? How many times do we need to say "I'm Sorry" to a customer? 3.3K  8
Author Tech  24 Mar 2007 03:13 Latest reply ayaree  1 Apr 2007 15:27  »»
Establishment of a Customer Services Department in an EPCC Compnay for Oil and Gas Sector Establishment of a Customer Services Department in an EPCC Compnay for Oil and Gas Sector 1.7K  0
Author msafdar  29 Mar 2007 00:52 —    
Customer service Customer service 3.4K  8
Author bimbola  28 Jan 2007 09:18 Latest reply Braniac  28 Mar 2007 04:08  »»
trends in customer service trends in customer service 1.6K  0
Author reelbio  19 Mar 2007 11:46 —    

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