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I need customer service professionals, especially managers!!!

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#1   Posted: 21 Mar 2007 16:02

Naviscent is looking for customer service professionals who are interested in participating in usability studies/focus groups for companies like Oracle, Autodesk, and Agilent. The studies typically last from one to two hours, and participants are compensated nicely for their time. The last study we assembled for Oracle gave participants a $100 American Express gift card.
If you are interested in participating in these types of studies please email me at

#2   Posted: 30 Mar 2007 00:24

I'm connected with a health and wellness company in the Philippines as a soft skills trainorand I'd like to participate in this focus group. I can be reached at Thanks.


#3   Posted: 23 Apr 2007 11:57

At this time we are only taking participants located in the U.S.

#4   Posted: 25 Apr 2007 09:27

Is this done via phone, email or must you travel to a centralized site?

I have worked my whole career in customer service - the last 28 years for a manufacturer of electronic bill acceptors and coin changers for the Vending, Retail, Transport and Gaming industries.

My email address is

#5   Posted: 2 May 2007 16:55

Hi Ryan,
The studies are done remotely on home computers, etc.
If you happen to live near a client's location then on rare occasions you will be contacted to do a study on site. However, studies are only completed as participants have the time to do so. There isn't any obligation to do studies once you become a participant.

#6   Posted: 3 May 2007 06:43

I have been in customer service for over 20 years and would like very much to work on your project.

#7   Posted: 22 May 2007 14:59

Just email me.

#8   Posted: 25 Jun 2007 08:48

Please contact me if you have any additional openings. I have 20 + years of customer service experience and would like to participate.

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