CSM Website


The Forum for Customer Service Managers & Professionals
 | Forum Start | Register | Search | Statistics | F.A.Q. |
Customer Service Forum Customer Service Manager Forum / Customer Service Forum /  
 

Career Plan

 
Author fmanetti
Member 
#1 | Posted: 14 May 2007 05:44 
Hi! I need to work on a Career plan in the call center. Can anyone help me with some information, or presentation?

Thanks,


Fernando

Author garyk
Member 
#2 | Posted: 17 May 2007 00:44 
Hey Fernando,

What is your current role, what have you done before and what would you like to do?

Regards,

GaryK

Author fmanetti
Member 
#3 | Posted: 17 May 2007 06:18 
Hi Gary! I just started in the company as a manager in Customer Service. I have four areas: Dispatch, Customer, Customer Vip, Branches (personal attention).

Right know there is no career plan an the different areas manage themselves as independent areas.

I want to make a career plan for the reps integrating all the areas.

Thanks,


Fernando

Customer Service Forum Customer Service Manager Forum / Customer Service Forum /
 Career Plan

Your Reply Click this icon to move up to the quoted message

 

 ?
Only registered users are allowed to post here. Please, enter your username/password details upon posting a message, or register first.

 

 
 ⇑