Reuters Events are excited to announce their next free customer service webinar: ‘Meeting Consumer Demands for Frictionless Support Experiences’.
In the age of digitalization, loyalty is fleeting – Consumer demands are constantly evolving, and 2020 has seen a reinvigorated demand for digital and mobile experiences. As consumers spend more time and money via digital channels, it is imperative that your business does not neglect these channels and ensures top-class mobile and in-app support.
Hear from leaders at Wealthsimple, Visible, Metromile & Helpshift.
Taking place December 3rd (1pm Eastern/ 10am Pacific) tune in to discover how you can meet consumer demands for frictionless mobile support experiences:
- Synchronize channels for a seamless mobile experience – Leverage real-time data for a personalized experience, and fully embed self-serve, social, and chat into your mobile customer service offerings.
- Remove friction, bolster retention & revenue, and eliminate bad user experience by providing dedicated, mobile-optimized support services.
- Discover how to deliver a better mobile experience which will delight your users – Explore the opportunities for automation, asynchronous messaging & AI.
- Paul Teshima, Chief Client Experience Officer, Wealthsimple
- Matt Stein, VP of Products, Metromile
- Sarah Feldman, Head of Customer Care, Visible
- Janice Le, Chief Product & Marketing Officer, Helpshift
I hope you can join us!