Cloud-based RTSS solution shortlisted in new global awards.
AsiaInfo’s Real-time Self Service (RTSS) solution has been nominated for an award for Mobile Pricing Innovation.
In addition, the company’s Cloud-based Operation Platform Container (COPC), developed for China Mobile, has been shortlisted in the “Best Use of Cloud Servicesby a Telco category.”
Operators with AsiaInfo’s Real-time Self Service (RTSS) capabilities are empowered to give users up-to-the-minute real-time billing information that lets them see exactly what services they are using and at what cost: how much money they spend on Facebook compared to Twitter, for example.
It also allows them to transfer minutes / data between users, to convert minutes into texts (or other resources), and to upgrade the bandwidth of a particular app temporarily. Shared Plans are enabled while putting real time control into the hands of consumers.
Independent research conducted by consultants at Northstream shows that mobile operators in Western Europe could increase annual data revenues by about Euro 4 billion by giving customers greater control of their use and spend. The research also identified potential savings of more than Euro 540 million annually in customer care costs.
The COPC is a centralized BSS system with a distributed multi-tenancy architecture for streamlined business operations across operator subsidiaries. Estimated to reduce the overall time to market for new services and offers by 40%, and reduce average processing time of service orders by 30%, implementation of the COPC significantly increases customer satisfaction.
For China Mobile, Capex and Opex savings were $120 million within the first year of use. The revenue increase derived from shortened order processing time, and the new products enabled by the COPC, is estimated to be $40 million every year.
The 2014 Telecoms.com Industry Awards is a new initiative that celebrates the wide-ranging achievements of the key players within the global communications industry. The winners will be announced at the end of February.