Customer Service News

Free Webinar: Redefining Customer Support Experiences

Magicman Takes a Shine to Paperless Working with BigChange

PCI Pal Announced as a Finalist in the 2021 Cloud Excellence Awards

BigChange Network Gives SES Home Services Fast Track to Expansion

Intouch Games Automates 28% Of Live Chat Queries with ServisBOT

New Partnership between Synergy and Customer Service Action

TheLoops Secures $8.75M in Seed Funding to Reinvent Support Operations for Modern SaaS Businesses

PCI Pal Publishes Payments: The Future of Security and CX Whitepaper

Calabrio Extends Cloud Workforce Engagement Management Capabilities in Southeast Asia

Yext Adds New Zendesk Integrations to Bolster Customer Support Offerings

Avtex Hires Brian Lannan as Vice President of Retail Experience

Tom Peace Appointed MD of The Loyalty People

Contact Centre Agent Productivity and Satisfaction Directly Tied to Customer Sentiment

PCI Pal Solutions Now Available as a Premium App on Genesys Appfoundry

Europa Reveals £1m Infrastructure Investment

New Research Shows That Smart Sellers Can Step in to Avoid 9 Out of 10 Bad Reviews

Europa Reveals Leoclear

Capita Expands Partnership with Southern Water to Deliver New Customer Service Technology

Halfords Deploys 8×8 SecurePay Powered by PCI Pal

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