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Alienating the 2% Alienating the 2% 16.3K  1
Author Alicia_Lansford  11 Nov 2010 10:51 Latest reply jhempker  11 Nov 2010 12:42  »»
hello hello 5.7K  1
Author slampkina  2 Nov 2010 14:31 Latest reply jerryk  2 Nov 2010 15:05  »»
Hello from Chicago! Hello from Chicago! 8.1K  3
Author 66redsky  2 Nov 2010 11:32 Latest reply jerryk  2 Nov 2010 15:08  »»
material, slides  - customer service training material, slides - customer service training 7.9K  2
Author fcatto  1 Nov 2010 05:56 Latest reply VOC  6 Dec 2010 08:32  »»
Multi Lingual Quality Control Multi Lingual Quality Control 7.1K  2
Author andyking  15 Oct 2010 15:15 Latest reply Alicia_Lansford  11 Nov 2010 10:32  »»
Hello folks Hello folks 7.1K  1
Author sherriwhite10  15 Oct 2010 02:53 Latest reply Alicia_Lansford  11 Nov 2010 10:40  »»
customer services terminology customer services terminology 6.6K  1
Author terryboob2000  12 Oct 2010 15:48 Latest reply qalady  22 Oct 2010 05:10  »»
New Customer Service Book - Complimentary Copy until 10/31/10 New Customer Service Book - Complimentary Copy until 10/31/10 8K  1
Author care4me  8 Oct 2010 08:37 Latest reply jennytee70  15 Oct 2010 02:14  »»
Aloha! New Member From Hawaii Aloha! New Member From Hawaii 14.9K  0
Author broaloha  7 Oct 2010 18:29 —    
New UK member, launching new website New UK member, launching new website 5.5K  0
Author Michael Bentley  6 Oct 2010 10:52 —    
startegy to get back gallons  from our custemors. startegy to get back gallons from our custemors. 10.9K  0
Author yan_dj  19 Sep 2010 01:27 —    
NPS vs Other Measures NPS vs Other Measures 7.2K  0
Author rsanchez  16 Sep 2010 13:37 —    
CSM certification CSM certification 9.7K  2
Author dalila  12 Sep 2010 11:23 Latest reply raevans  17 Jan 2011 12:14  »»
New member in Texas New member in Texas 7.3K  1
Author rmartinez1  8 Sep 2010 12:08 Latest reply Alicia_Lansford  11 Nov 2010 10:42  »»
Service Level agreements Service Level agreements 8.5K  0
Author deb1309  26 Aug 2010 07:11 —    
Answering and Closing the call Answering and Closing the call 5.8K  0
Author claryjill  25 Aug 2010 10:30 —    
New Member UK New Member UK 7.9K  0
Author Bates16v  4 Aug 2010 13:48 —    
Training product for CSR Training product for CSR 8.4K  0
Author Tracith  4 Aug 2010 11:50 —    
CS Statistis for eCommerce company CS Statistis for eCommerce company 9.5K  1
Author empresa1  24 Jul 2010 11:41 Latest reply bfleeson  19 May 2011 09:05  »»
NTR Global Ultimate Software for IT Support NTR Global Ultimate Software for IT Support 6.4K  0
Author allanc  20 Jul 2010 09:16 —    

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