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Training product for CSR

 
Author Tracith
Member 
#1 | Posted: 4 Aug 2010 11:50 
Hi there - I'm looking for a training product or material that CSR's could use during their downtime. It could be some sort of an application that would push training and other relevant material to their screen, or something they would initiate themselves. Has anyone heard of a product like this?

Customer Service Forum Customer Service Manager Forum / Customer Service Forum /
 Training product for CSR

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