How to Fix Your Customer Service Resume

Writing a CV

A resume is an introduction of yourself to your potential employer and summarizes your experiences, skills and accomplishments among other things.

For this reason, your resume needs to well thought out and written to make it stand out and give your potential employer the necessary information.

Some of the most important things to focus on when writing your resume include the format, grammar, relevance of the information given and the length of the resume. Whether you are writing your first customer service resume or you want to update your resume, the tips in this article will help you write a resume that stands out from the rest.

1. Be Brief

You would probably like to include as much information as you can on the document to impress the hiring manager but this may not be the wisest thing to do. A resume should always be one page long and if need be, 2 pages. Sending a brief document is wise since the hiring manager may have a lot of resumes to go through and would like to spend the shortest time possible on your resume while scanning for the most relevant information.

2. Make It Easy To read

First impression matters. When the hiring manager looks at your resume, they can either go on reading it or discard it and move on to the next one. A properly formatted and neat resume will always have a positive impact on the reader. Ensure you use a good format, clear font and reasonable font size that is not too small and not too big. You can get an idea of how to do it by going through several examples of a resume.

3. Use the Right Keywords

Large companies receive several resumes every day. Since it is not possible to read each and every resume, an Applicant Tracking System is usually used to filter the resumes that should be considered and those that should be discarded. The system searches for relevant keywords and if your resume contains those keywords, then it moves to the next level. You can get an idea of the keywords required by reading the work description and skills required for the job.

4. Use Reverse Chronology

When writing your career experiences or your educational background, always use reverse chronology. Start from the most recent event since your current experiences are what matter the most on the job.

5. Include Relevant Details Only

If you have a lot of work experience and education, you may be confused about what to put on a resume. Since you are applying for a customer service job, it is best to include job experiences related to the customer care field. If you do not have any experience in this field, you can include other job experiences you have had and how the skills you gained there can be beneficial in the customer service job you are applying to.

6. Diversify Your Description

When describing the work experience you have, avoid using the same words in every paragraph. Being repetitive shows a lack of creativity and the hiring manager may not have enough motivation to read through the rest of your resume.

If you are not good at writing such descriptions, you can get some help from professional writers online. These professional writers offer same day essay writing service hence you can get your resume written within hours. Getting your resume written by professional writers is an advantage for you since they know what information to include and how to structure the resume in a way that will impress the hiring manager.

Student writing CV

7. Use Resume Samples

If you want to write your own resume and have no idea how to do so, you can search for an example of a good resume online then use it as a guide to write your own. Take note of the format used and the language to guide you on how you will customize to make it your own.

Having a good resume is a part of the job interview and it is vital if you want to get the job you are applying for. Your resume needs to be updated frequently to include any new information or to include any new writing styles that may have come up. If you are not at writing, you can get help online through professional writers who can write your resume within hours. You can also search for samples of customer service resumes and follow the format used to write your own resume. Keeping it brief and including only the relevant points is vital.

About the Author

Jeff Blaylock is a professional writer and blogger. He strives to educate people through his articles. He is also a personal development coach and loves to help people work towards their goals.

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