The time has come to gain industry-wide recognition of your commitment to customer service by entering this year’s Customer Service of the Year awards. The awards celebrate companies that go the extra mile for their customers, recognising organisations that put customer service at the heart of their business.
In addition to the opportunity of winning a major award, companies who enter also receive a unique and valuable market research report based on mystery shopping experiences, online, over the phone, on email and social media. Find out where your customer service stands alongside your rivals. Award winners are also able to use the Customer Service of the Year logo on all marketing material, from point of sale to advertising, and for internal validation and motivation.
Mike Nolan, CEO of Customer Service of the Year, said:
“Nothing is more frustrating than sub-standard customer service and companies cannot afford to underestimate the detrimental effect it can have on the bottom line. Companies that put great customer service front and centre of their business should be applauded – and that is exactly what these awards do.
“The research report, which all entrants receive, is carried out by the TNS network and provides an impartial and objective view of your customers’ actual experiences. The combination of this intel along with a customer service award, provide businesses with an unparalleled PR and marketing resource.”
Former Customer Service of the Year award winners include match.com, Acer UK, Zen Internet, Thomas Cook Airlines, RBS, vente-privee and FedEx Express. The winners of the awards will be revealed at an awards lunch in October 2016.
More information can be found at http://www.csoy.co.uk. The closing date for entries is 31 May 2016.