Customer Experience Management Experts to Gather in Dubai

Customer experience management experts from Google, AT&T, Jumeirah Group, du, Emirates Islamic Bank and more are due to meet at the 2nd Annual Customer Experience Management Middle East this September in Dubai.

Manager in Dubai

The 4-day event organised by IQPC Middle East provides a platform for professionals involved in customer experience management to discover the latest CEM strategies that they can implement to distinguish their company from their competitors and retain customers in an increasingly competitive marketplace.

Key speakers include:

Diane Magers, Office of the Customer, AT&T Business Services
Thomas Reby, Service Manager, SMB Services, Google
Jorge Mascarenhas, Head of Customer Experience, O2 (Telefónica)
Simon Lange, Head of User Experience Design, TDC
Asif Khayyam, Vice President | Corporate Banking, Barclays Bank PLC
Badih Hachem, Director of Customer Service, OSN
Mohammad Zobeidi, Director Customer Experience, Touchpoints – Commercial, du
Claire Drummond, Head of Customer Experience, Emirates Islamic Bank
Saif Mohd Saeed AbuQurah, Head of Customer Service Department, Dubai Insurance Company

And many more..

The 2nd Annual Customer Experience Management Middle East will take place on 13-16 September 2015 in Dubai, United Arab Emirates, and is sponsored by Strategic Partner – Vocalcom and Thought Leader Sponsor – SilahGulf.

Find the full programme, speaker list and registration form at, call + 971 4 364 2975 or email

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