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TigerPaw Plus and Project Management TigerPaw Plus and Project Management 5K  0
Author Samm  15 Jul 2010 11:09 —    
Service Design & Innovation Service Design & Innovation 7K  2
Author aidan  13 Jul 2010 04:46 Latest reply shettimaa  20 Jul 2010 07:21  »»
Hi.. I am heading Contact Experiece (5 States) for a Telecom Co. in India Hi.. I am heading Contact Experiece (5 States) for a Telecom Co. in India 5.9K  0
Author rishigumber  6 Jul 2010 05:46 —    
Do you work in customer service? Do you work in customer service? 6.1K  0
Author hannahf  15 Jun 2010 23:14 —    
NVQ Information NVQ Information 4.6K  0
Author lisawheeler  3 Jun 2010 00:35 —    
Certification Certification 10.3K  2
Author michaelnelms  18 May 2010 17:09 Latest reply terrykelly  16 Nov 2010 11:12  »»
Most Valuable Hours of Operation Most Valuable Hours of Operation 6.7K  2
Author nikkidrake  17 May 2010 10:37 Latest reply nikkidrake  7 Jun 2010 12:30  »»
Predictive Dialers IVR ACD Predictive Dialers IVR ACD 5.1K  0
Author Feebie  12 May 2010 23:50 —    
What is Quality? What is Quality? 16.2K  4
Author johnny458  30 Apr 2010 09:07 Latest reply johnny458  17 Jul 2013 12:05  »»
The Customer is Bothering Me Book - CBC Radio interview The Customer is Bothering Me Book - CBC Radio interview 4.2K  0
Author shellerose  30 Apr 2010 07:21 —    
Is it possible that quality is not a concern for any account? Is it possible that quality is not a concern for any account? 4.4K  0
Author johnny458  29 Apr 2010 15:27 —    
Customers Service in The Public Sector Customers Service in The Public Sector 10.5K  3
Author Coshai  26 Apr 2010 11:24 Latest reply Coshai  8 Sep 2010 14:26  »»
Feebie from Canada Feebie from Canada 5.6K  0
Author Feebie  25 Apr 2010 23:48 —    
Dime from Nigeria Dime from Nigeria 5.6K  0
Author dimejiola  15 Apr 2010 15:13 —    
Hi from Newcastle Hi from Newcastle 5.9K  0
Author richardnugent  14 Apr 2010 02:55 —    
Customer Service Training Videos - 11 Tips You Need to Know Customer Service Training Videos - 11 Tips You Need to Know 4.4K  0
Author kirklott  9 Apr 2010 18:04 —    
CRM Data Governance Policy CRM Data Governance Policy 3.8K  0
Author LPollard  6 Apr 2010 10:41 —    
Hello new user Hello new user 5.2K  0
Author jvega  30 Mar 2010 11:26 —    
definition of customer service in the 21 st century definition of customer service in the 21 st century  2 26.8K  18
Author clavero  7 Mar 2010 22:24 Latest reply bfleeson  19 May 2011 08:53  »»
Hello :-) Hello :-) 3.3K  0
Author debraclau  6 Mar 2010 02:33 —    

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