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Hi from Newcastle

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#1   Posted: 14 Apr 2010 02:55

Hi all, I'm new to the forum. I work with Leadership Team in large service organisations including some of the biggest names in vistor attraction, leading Contact Centres and in Financial Services. I'm really hear to make sure I'm keeping my finger on the pulse of what is happening at the sharp end of the industry - oh and hopefully to share some pearls of wisdom when I can help.

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