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Certification

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michaelnelms
Member
#1   Posted: 18 May 2010 17:09
 


I know there are companies out there that will certify a CS department, but are there any that are nationally (like a standard) recognized?

What about certifications specifically for CS managers?

Michael

VirtualOfficeCenter
Member
#2   Posted: 16 Jul 2010 19:22
 


Hi Michael,

Did you find the information to your question? If not, here are some websites you might find useful.

http://www.serviceinstitute.com/
http://www.the-resource-center.com/
http://www.customercare.com/

I hope this helps if you are still looking.

Electra Ford
Virtual Office Center
http://www.virtualofficecenter.net

terrykelly
Member
#3   Posted: 16 Nov 2010 11:12
 


As a Work Based Assessor, I would recommend working towards a qualification. In the workplace, where the candidate has to improve and demonstrate consistent competence, this would normally be an NVQ at whichever level is appropriate to the job role.
For those who are not closely familar with competency qualifications, each of the units have been rewritten to embrace a credit rating compatible with mainstream education and have recommended Guided Learning Hours ascribed to them. The is an important added dimension to the former assessment only approach. In other words, learning has become a mandatory factor.

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