Free Webinar: Voice of the Customer with TGI Fridays & More

Registration is now open for the next Reuters Events Customer Service webinar: ‘Voice of the Customer: Creating a Seamless, Personalized Experience That Boosts Loyalty & Drives Revenue.’ Hear from senior leaders at TGI Fridays, Sutter Health & VoteBash.

Register for FREE to join live or receive the recordings!

Taking place October 28th (12pm EST/9am PST), tune in to discover how customer feedback can play a crucial role in making your 2021 service strategy a success:

  • Learn to leverage technology in order to analyze, summarize and act on customer feedback across channels, geographies, customer segments, etc.
  • Real-time insights are a crucial piece of the puzzle – Understand the importance of the ‘Voice of the customer’ as a key driver for services delivery strategy & actions
  • Discover how to build the necessary tools to capture enough customer feedback, and incorporate this back into an effective service strategy

Listen in live or pre-order the recordings direct to your inbox!

Speakers include:

  • Ana Pia Guzman-Briley, Director Customer Engagement & Loyalty, TGI Fridays
  • Jasmine Kim, Chief Marketing Officer, Sutter Health
  • Martijn Atell, CEO & Founder, VoteBash

I hope you can join us!

 

CCW Event 2020



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