Ford Motor Company CFO Tim Stone announced today that he will join ASAPP Inc., the research-driven artificial intelligence company advancing the future of productivity and efficiency in customer experience (CX).
Tim will join ASAPP in mid-October to be its Chief Financial Officer and Chief Operating Officer. He brings a wealth of knowledge and experience scaling and operating a business from his 20 years at Amazon and also at Ford.
“ASAPP is on a mission to build products that make people radically more productive and jobs more sustainable, starting with the $400 billion customer experience industry. We are thrilled to welcome Tim to our team, and we look forward to learning from his knowledge and experience scaling finance and operations teams,” said ASAPP CEO Gustavo Sapoznik.
“Starting with his 20 years at Amazon, where he provided finance leadership for several of the company’s most significant business initiatives and oversaw operations for others while Amazon scaled to $200 billion in sales and grew the team from 1,000 to 575,000 employees. To most recently, at the Ford Motor Company, where he had responsibility for the entire finance function as their CFO.”
“ASAPP is one of the most ground-breaking artificial intelligence companies in the world. The opportunity to join a rapidly growing company that is making fundamental advancements in AI and translating those into transformative outcomes for enterprise customers, is a uniquely compelling opportunity,” said Tim Stone. “ASAPP’s leadership team has a strategic vision and determination to make ASAPP the leading player in the field of artificial intelligence enterprise applications, starting with the $400 billion customer experience field.”
Stone started with Amazon in 1998 as the company’s corporate controller and head of tax. He subsequently served in a range of financial leadership roles, managing corporate business development, heading investor relations, directing financial planning and analysis, and overseeing financial operations in Europe. Stone served as CFO for marquee Amazon operations during key periods of growth, including Amazon devices and digital content from 2010 to 2011 and Amazon Web Services from 2012 to 2015.
During his tenure at Amazon, Stone took on strategic operating roles including vice president for benchmarking, in which he built and led a worldwide customer experience team. He also managed the company’s investment in physical stores, including the integration of Whole Foods.
About the ASAPP platform
ASAPP delivers AI innovations that exponentially increase the operational performance of customer experience teams for leading consumer companies. The ASAPP AI-Native® platform empowers contact centres agents to be radically more productive, improves customer engagement, satisfaction scores and provides real-time actionable insights. Through continuous machine learning, the platform increases success, satisfaction and sales by providing customer care and sales agents with the right things to say and the right things to do as customer conversations transpire. The experience for customers is highly personalized and efficient whether through phone calls or digital messaging, while the data from every interaction fuels the machine learning models for ongoing performance improvement.
ASAPP solves large, complex, data-rich problems by automating and augmenting human workflows with AI-Native® products. By driving advances in fundamental AI research, ASAPP radically improves efficiency and effectiveness of people to empower them to be their best. The company has headquarters in New York with offices in Silicon Valley, Buenos Aires and London. For more information visit asapp.com