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dear all, how to deal with rude customers? dear all, how to deal with rude customers? 4.6K  7
Author swanstory  13 Dec 2007 05:21 Latest reply swanstory  11 Jan 2008 05:15  »»
Customer Care Center Customer Care Center 1.8K  0
Author zinmaraung  11 Dec 2007 00:48 —    
OUTCAST TEAM MEMBER OUTCAST TEAM MEMBER 3.9K  6
Author pamkir  10 Dec 2007 10:56 Latest reply KarenSB  31 Jan 2008 14:26  »»
Benchmarking Online / Web based Customer Service Ticketing System Benchmarking Online / Web based Customer Service Ticketing System 1.7K  0
Author eromps  5 Dec 2007 09:13 —    
Customer Service Metrics examples Customer Service Metrics examples 4.9K  4
Author bbanfill  4 Dec 2007 09:50 Latest reply Chaunda  18 Jan 2008 10:24  »»
Call Center LED Display - Which to Buy? Call Center LED Display - Which to Buy? 1.9K  1
Author lseitz  26 Nov 2007 09:35 Latest reply ayaree  26 Nov 2007 14:52  »»
I need More material I need More material 1.7K  0
Author sathis  26 Nov 2007 04:03 —    
Fragmented team Fragmented team 4.3K  11
Author Mondie  22 Nov 2007 10:57 Latest reply johnny458  17 Jan 2008 06:58  »»
Customer Service Speakers/Case Studies Customer Service Speakers/Case Studies 2.7K  1
Author gerasaptarnavimas  22 Nov 2007 08:52 Latest reply HumanTech  25 Nov 2007 08:20  »»
Just Hello Just Hello 2.6K  3
Author patilint  20 Nov 2007 06:40 Latest reply patilint  26 Nov 2007 08:14  »»
Customer sastifation form for General insurance Customer sastifation form for General insurance 3.5K  0
Author michelsays  17 Nov 2007 00:46 —    
how to create and manage customer service standards how to create and manage customer service standards 3.6K  2
Author umenthem  14 Nov 2007 06:34 Latest reply Chaunda  19 Nov 2007 14:08  »»
Quality assurance and training Quality assurance and training 3.2K  2
Author Big Joe  2 Nov 2007 01:19 Latest reply Big Joe  5 Nov 2007 23:07  »»
Little bit of research Little bit of research 2.3K  1
Author overthetop  15 Oct 2007 06:42 Latest reply glath  16 Nov 2007 04:11  »»
Powerpoint topic on ASA ! Powerpoint topic on ASA ! 2.7K  1
Author mattleo911  13 Oct 2007 05:51 Latest reply Big Joe  2 Nov 2007 04:50  »»
Help on Customer Service Manager job function Help on Customer Service Manager job function 3.1K  5
Author krishna_nse  9 Oct 2007 09:09 Latest reply pjnied  24 Oct 2007 06:27  »»
Incentives for Customer Service Staff Incentives for Customer Service Staff 7.2K  13
Author amandac  7 Oct 2007 10:00 Latest reply tdlcustomerservice  22 Jan 2008 10:36  »»
When to send "rate our service" survey and what kind of content? When to send "rate our service" survey and what kind of content? 3.4K  5
Author raquino  2 Oct 2007 16:31 Latest reply askellaway  22 Oct 2007 08:57  »»
preparing for transportation representative exam preparing for transportation representative exam 2.9K  2
Author susan nash  25 Sep 2007 17:19 Latest reply frankchiluba  1 Nov 2007 03:33  »»
Wireless Monitoring Wireless Monitoring 1.8K  0
Author grims  25 Sep 2007 15:19 —    
Replying to a customer complaint letter.. Replying to a customer complaint letter.. 2.2K  1
Author Mondie  24 Sep 2007 02:01 Latest reply Right Hat  24 Sep 2007 11:29  »»
Customer Service speaker Customer Service speaker 3.1K  6
Author dafnem  18 Sep 2007 12:44 Latest reply randyh2001  15 Oct 2007 06:34  »»
Customer service training program content.... Customer service training program content.... 2.1K  1
Author redrover  17 Sep 2007 23:57 Latest reply Right Hat  25 Sep 2007 04:20  »»
Key Performance Areas/Indicators? Key Performance Areas/Indicators? 3.2K  4
Author llefleur  13 Sep 2007 02:59 Latest reply 12mst  2 Oct 2007 06:28  »»
Customer Service Manual Customer Service Manual  2 19.9K  22
Author emmalou323  12 Sep 2007 12:08 Latest reply lschlyer  9 Jul 2012 09:12  »»
Care to give my employee scheduler a spin? Care to give my employee scheduler a spin? 1.9K  0
Author Sporkman  11 Sep 2007 18:39 —    
CRM or CSM Database CRM or CSM Database 2.3K  1
Author dwilson  8 Sep 2007 16:56 Latest reply Franknsr  10 Oct 2007 19:37  »»
Non-Native Speakers and Accents Non-Native Speakers and Accents 2.8K  3
Author ayaree  8 Sep 2007 00:09 Latest reply patilint  18 Sep 2007 12:50  »»
investor services group...service level standards investor services group...service level standards 2.9K  2
Author jcbanks  7 Sep 2007 11:33 Latest reply julianm  4 Oct 2007 04:01  »»
Performance Evaluations for customer service reps Performance Evaluations for customer service reps 2.8K  2
Author jsmith52001  1 Sep 2007 15:02 Latest reply ayaree  22 Oct 2007 18:14  »»

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