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Customer Service speaker

Author Message
dafnem
Member
#1   Posted: 18 Sep 2007 12:44
 


Can anyone suggest a great speaker on Customer Service? We are starting a Customer Care department and we would like "Customer Service" to be the focus of our next quaterly meeting.

HumanTech
Member
#2   Posted: 20 Sep 2007 12:53
 


Hi Dafnem, I am a customer service expert and speak at companies and conferences often. You can go to www.human-technologies.com and check it out and contact me at rosanne@human-technologies.com

Looking forward

tutelage
Member
#3   Posted: 21 Sep 2007 02:47
 


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Michele Eby
Member
#4   Posted: 21 Sep 2007 08:31
 


If you're interested in high-energy, motivational customer service training as a follow-up to your quarterly meeting, check out Bob Farrell in What's Your Pickle and Give 'em the Pickle.

Bob Farrell is a highly inspiring motivational speaker and he draws on his years of first-hand experience of taking care of the customer. His passion for customer service is contagious.

www.media-partners.com/customer_service/

Right Hat
Member
#5   Posted: 25 Sep 2007 04:17
 


Where are you located?

Wear The Right Hat!
Bill

rexdi
Member
#6   Posted: 15 Oct 2007 00:10
 


I highly recommend Ron Kaufman. You may visit www.RonKaufman.com. Have attended one of this seminars and I have been a fan since.

randyh2001
Member
#7   Posted: 15 Oct 2007 06:34
 


Dafnem - I am a Director of Customer Care for a large National Home builder. I can refer you to several people we use. Please advise what type of company you work for?

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