Amazon Opens New Customer Service Center

City of Huntington celebrates 200 new jobs at service center.

Gov. Earl Ray Tomblin, Amazon.com, Inc. and the Huntington Area Development Council are celebrating the opening of the company’s 70,000-square-foot customer service center at KineticPark in Huntington, W.Va.

Amazon will create more than 200 full-time jobs and hundreds of seasonal jobs, with a total of 499 full-time jobs at the facility by the end of 2014.

Gov. Earl Ray Tomblin said:

I am proud that Amazon chose to demonstrate its confidence in our state and the capabilities of our people by expanding its operations in Huntington,” . “The event today also celebrates the achievements made possible when business and government become partners and work together to move to the next level of success. I look forward to Amazon’s continued success, building on our partnership and to future achievements.”

I want to thank Amazon for their continued commitment to the City of Huntington. This new state- of-the-art call center at KineticPark represents a significant investment in new jobs. Amazon’s new call center is the culmination of a process that was the catalyst for the development of KineticPark. I also want to thank our partners, the West Virginia Development Office and the West Virginia Economic Development Authority for their leadership and assistance on this project. We look forward to Amazon’s continued success with the opening of this new facility.”

Tom Weiland, Vice President, Amazon Customer Service, said:

“Since we opened the Huntington facility in 2000, this team has been an important part of how we serve customers every day. We’re excited to be expanding our operations in Huntington, creating hundreds of additional jobs for the community.”

Amazon is currently hiring for the new center. Positions include customer service support, as well as management roles in Customer Service, Human Resources, Training, and Information Technology. Amazon will be conducting a job fair on Monday, November 7th at 4 p.m. at its new offices at 500 Kinetic Drive, Huntington. Interested candidates are encouraged to apply online in advance at www.amazon.com/csjobs.

The facility is operated by AMZN.wvcs LLC.

About Amazon.com

Amazon.com, Inc. (NASDAQ: AMZN), a Fortune 500 company based in Seattle, opened on the World Wide Web in July 1995 and today offers Earth’s Biggest Selection. Amazon.com, Inc. seeks to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. Amazon.com and other sellers offer millions of unique new, refurbished and used items such as books and electronic items. Info: www.amazon.com.

Forward-Looking Statements

This announcement contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Actual results may differ significantly from management’s expectations. These forward-looking statements involve risks and uncertainties that include, among others, risks related to competition, management of growth, new products, services and technologies, potential fluctuations in operating results, international expansion, outcomes of legal proceedings and claims, fulfillment center optimization, seasonality, commercial agreements, acquisitions and strategic transactions, foreign exchange rates, system interruption, inventory, government regulation and taxation, payments and fraud. More information about factors that potentially could affect Amazon.com’s financial results is included in Amazon.com’s filings with the Securities and Exchange Commission, including its most recent Annual Report on Form 10-K and subsequent filings.

Customer Service and Experience event



Leave a Comment