Software changes the way users see their customers.
Aito Technologies, a provider of customer experience analytics (CEA) for communication service providers, are set to show conference delegates at OSS-BSS World Summit in London next month how users of the Aito Customer Experience Analytics solution have radically changed the way they understand their customers.
Attendees at the event will be able to experience Aito’s product, Aito CEA, and see how it unifies business, network, product and customer data for real-time analysis, discovery and reporting.
Aito CEA experts at the show will be on hand to describe how existing customers have deployed the product out-of-the-box in weeks, not months, and discuss the improvements these users have seen to their business, operations, product, sales, marketing and customer care performance.
Anssi Tauriainen, Aito Technologies’ CEO, commented:
“We are excited about our first attendance at this conference and are seeking to engage delegates in a debate about the application of customer experience analytics to help CSPs maximise customer experience and lifetime value.”
“We will be describing how we have helped many CSPs improve their customer experience and retention in an effort to aid conference delegates understanding about how our solution can bring them benefits to their customer experience challenges.””
Aito provides Customer Experience Analytics software that changes the way communication service providers understand their customers. Their
goal is to help CSPs maximise customer experience and lifetime value by enabling improved business, operations, product, sales, marketing,
and customer care performance. Their product, Aito CEA, unifies business, network, product and customer data for real-time analysis, discovery and reporting that is easy-to-use and deployed out-of-the-box in weeks, not months. Aito’s customers include UCell, Elisa, TDC, Nokia, Blyk and Muxlim.