Ultatel has introduced the Intelligent Voice AI Agent, a virtual assistant that handles routine business tasks with empathy and professionalism.
The AI agent seamlessly integrates with Ultatel’s cloud phone system and contact center platform, requiring no specialized AI knowledge to deploy.
The company offers a fully-managed service for voice AI agent design, configuration, training, and ongoing optimization, making AI technology accessible to businesses of all sizes.
Ultatel report that the Intelligent Voice AI Agent provides a more genuine, conversational experience for customers with features like intelligence and personalization, task automation, CRM integration, multilingual support, and live representative escalation.
Organizations implementing Ultatel’s AI Agent can expect operational improvements across various departments, enhancing productivity and customer experience. Businesses can benefit from the simplicity of the solution without the need for AI expertise or specialized teams, as Ultatel handles the technical complexity.
The AI Agent is available with Ultatel Business Phone System or Contact Center plans, with pricing starting at $150 per month.
Ultatel is an intelligent communications platform that combines traditional channels with voice AI agents, contact center features, and AI-driven analytics to empower seamless collaboration and enhance customer experiences.
