Join Localz first Innovation Breakfast!
Guest speaker is Claire Rowland, author of Designing Connected Products: UX for the Consumer Internet of Things.
Kris Oldland, Editor-in-Chief of Field Service News, will chair a panel of innovators in Mobile Workforce.
Hear them discuss:
✓ Today’s in-field challenges
✓ Uberization of the Last Mile
✓ Design for Mobile Workforce
✓ What the future holds
The bright minds of service will discuss today’s challenges and share their learnings.
Takeaway our ‘Radical Age of Uberization white paper’, written in conjunction with Field Service News.
Visit the event page to RSVP and find out more about the speakers:
#LocalzInnovation #customerexperience #uberization #lastmile
The Uberization Challenge
Is Uberization a challenge for your business?
Customers increasingly expect real-time tracking and convenient two-way comms on the day of service; the provision of which improves first time access, reduces inbound query calls and creates a fantastic customer experience.
About the Author
Localz takes the communication complexity out of on the day service, providing businesses with mobile workforce solutions to deliver a frictionless last mile customer experience. ‘Uberized’ consumers expect real-time transparency and control.
The Localz operational platform enables real-time tracking of the service technician, accurate ETAs and two-way communication. Localz “on my way” messaging increases customer satisfaction and first time access rates. The Localz platform is being used by the RAC, DPD, OVO Energy, Autoglass, Safelite, HSS, Clarion and British Gas.
For more information visit localz.com