25 Customer Service Buzzwords Everyone Should Know

Love them or loathe them, here are some of my favorite customer service buzzwords for you to use and enjoy.

Customer service buzzwords

1. Customer Centric

2. World Class Service

3. Customer Alignment

4. Active Listening

5. Customer Lifecycle

6. Added Value

7. Below-zero Customers

8. Customer Self-Service

9. Customer Valuation

10. Voice of the Customer

11. Multi Channel

12. Customer Engagement

13. Service Awareness

14. Customer Value Chain

15. Customer Expectations

16. User Generated Content

17. Customer Loyalty

18. Social CRM

19. Customer Focused

20. Customer Acquisition Cost

21. Personalization

22. Customer Effort

23. ‘Growable’ Customers

24. Customer Experience

25. Accessible Customer Service

Engaged agents
Related Articles

Leave a Comment

Solve : *
8 ⁄ 1 =