CSM Website


The Forum for Customer Service Managers & Professionals
 | Forum Start | Register | Search | Statistics | F.A.Q. |

Customer Service Manager Forum


Page  Page 30 of 47:  « Previous  1  ...  29  30  31  ...  46  47  Next »
TEAM DECISIONS /MANAGING RELATIONSHIPS TEAM DECISIONS /MANAGING RELATIONSHIPS 3.4K  1
Author feliciaampofo  19 Mar 2008 07:22 Latest reply KarenSB  2 Apr 2008 07:31  »»
IM STELLAH FROM KENYA IM STELLAH FROM KENYA 2.4K  0
Author STESH  11 Mar 2008 00:06 —    
Quality Parameters in Audio Conference Call Centre Quality Parameters in Audio Conference Call Centre 3.1K  0
Author parimalashashi  6 Mar 2008 01:17 —    
Call Centre Voice Recording Call Centre Voice Recording 3.7K  3
Author psnare  2 Mar 2008 17:50 Latest reply barbarak  10 Apr 2008 01:08  »»
Source for Customer Service Facts on this website Source for Customer Service Facts on this website 3.1K  1
Author janenolan  28 Feb 2008 11:07 Latest reply Ian  29 Feb 2008 00:54  »»
Can First Call Resolution and AHT work together? Can First Call Resolution and AHT work together? 4.9K  6
Author Penocea  27 Feb 2008 07:49 Latest reply perkydishong  7 May 2008 20:01  »»
Hi from Houston Texas Hi from Houston Texas 2.8K  1
Author antrockie  25 Feb 2008 05:09 Latest reply awamim  1 Mar 2008 11:13  »»
Customer Account Management Customer Account Management 2.6K  1
Author anasnoorani  22 Feb 2008 04:27 Latest reply ayaree  29 Feb 2008 19:04  »»
Help Please! Help Please! 4.8K  8
Author belynda66  21 Feb 2008 15:26 Latest reply ayaree  25 Apr 2008 17:57  »»
how will you handle irrate callers? how will you handle irrate callers? 7.5K  8
Author killua_hxh99  20 Feb 2008 07:57 Latest reply balvinderkalra  10 Apr 2008 01:15  »»
In customer service, What do you think is more important in an agent, attitude or intellect? In customer service, What do you think is more important in an agent, attitude or intellect? 5.7K  8
Author killua_hxh99  17 Feb 2008 17:49 Latest reply johnny458  30 Jan 2010 14:16  »»
Hellofrom Tanzania Hellofrom Tanzania 2.3K  0
Author rowlandmichael  17 Feb 2008 00:17 —    
New Member from Saudi New Member from Saudi 2.9K  3
Author awamim  16 Feb 2008 12:07 Latest reply awamim  1 Mar 2008 11:12  »»
Games/exercise/activity suggestions required Games/exercise/activity suggestions required 2.1K  0
Author anniejohn  16 Feb 2008 06:21 —    
Hi, patilint, ayaree Hi, patilint, ayaree 2.5K  2
Author Tech  12 Feb 2008 06:35 Latest reply Tech  13 Feb 2008 04:38  »»
As a good manager, what, do you think are your responsibilities towards your team? As a good manager, what, do you think are your responsibilities towards your team? 9.2K  4
Author johnny458  11 Feb 2008 18:46 Latest reply rohini k  5 Apr 2012 07:56  »»
do you believe that the customer is always right? do you believe that the customer is always right? 4.6K  6
Author killua_hxh99  10 Feb 2008 03:53 Latest reply adesola  26 Feb 2008 02:07  »»
New member from Fiji New member from Fiji 2.8K  1
Author vtuivakano  5 Feb 2008 15:54 Latest reply wendyb  8 Feb 2008 02:44  »»
Field Service Client Scorecard Field Service Client Scorecard 3.4K  2
Author cjgilbert99  5 Feb 2008 13:24 Latest reply ayaree  12 Feb 2008 19:39  »»
Customer Service Scope Customer Service Scope 2.7K  2
Author AnneBarlow  4 Feb 2008 05:53 Latest reply AnneBarlow  11 Feb 2008 04:41  »»

Page  Page 30 of 47:  « Previous  1  ...  29  30  31  ...  46  47  Next » 
 
 
 ⇑