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Customer Service Scope

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AnneBarlow
Member
#1   Posted: 4 Feb 2008 05:53
 


Hi, I am chairing a group where our aim is to develop a customer serivce programme across a wide variety of services and vendors. Has anyone done anything similar - I am looking for in particular at this early stage, examples of scopes. Many thanks

wendyb
Member
#2   Posted: 8 Feb 2008 02:25
 


What industry are you in Anne?

AnneBarlow
Member
#3   Posted: 11 Feb 2008 04:41
 


Hi Wendy
The company I work for is an investment bank. I head up the soft services side.

Regards

Anne

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