The Forum for Customer Service Managers & Professionals
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Fellow Customer Support/Customer Service Professionals — share your thoughts | 2.4K 0 |
 katehorchner 11 Mar 2025 15:45 |
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CS app beta + $500 referral? | 3.7K 0 |
| fkosarek 6 Mar 2025 16:51 |
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this forum is still active? | 3K 2 |
| Marimuthu 8 Feb 2024 11:39 |
 Ian 21 Oct 2025 11:15 »» |
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Survey Respondents Needed for Student Internship Project | 4K 0 |
| rjswain76 10 Jul 2023 08:44 |
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Is prepping for calls an issue for reps? Is it easy and fast to do good call prep? | 7.2K 3 |
| bmaddick 26 Dec 2022 16:15 |
paypercall 29 Apr 2025 06:41 »» |
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Mind helping me with my test? | 2.7K 0 |
| receptiongal 5 Aug 2022 22:56 |
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How to boost customer engagement | 6.4K 0 |
| alexhall2221 26 May 2022 06:42 |
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Why should you use chat widget? | 5.3K 1 |
| Kacper 31 Mar 2022 10:32 |
garyhines 19 Apr 2023 12:13 »» |
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Aide — free beta: manage your text snippets and knowledge processes across your CS team | 4.6K 0 |
| ziyadb 16 Mar 2022 17:44 |
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Is it Important to Automate Customer Service? | 9.5K 8 |
| nathanlohey 27 Jan 2022 09:33 |
saasverse 22 Apr 2025 10:43 »» |
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Need Customer service for comcast | 4.8K 0 |
| Brandonrivera 30 May 2018 00:31 |
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Customer Service Question | 13.7K 6 |
| Lisalou 12 Mar 2018 10:52 |
garyhines 20 Apr 2023 12:17 »» |
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Lastest Customer Journey Mapping Playbook | 6.8K 0 |
| vidhya 10 Dec 2017 23:29 |
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Ways to improve Call Quality Monitoring — 35+ Tips for You | 5.3K 0 |
| misac1986 3 Nov 2017 11:14 |
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Time Wasters Database | 4.9K 0 |
| Astro2000 7 Jul 2017 00:42 |
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Providing Hardware design service in India | 6.5K 0 |
| AnishiGanatra 18 Apr 2017 02:40 |
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Texting for customer service | 7.5K 1 |
| nupurmaskara 15 Mar 2017 02:26 |
ValueLabs 25 Feb 2020 05:18 »» |
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Customer Service/Work Order Software? | 6K 1 |
| grodriguez 12 Oct 2016 14:18 |
envybox 12 Aug 2020 19:17 »» |
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Global Customer Service Meeting | 5.6K 0 |
| FSC 2 Sep 2016 07:07 |
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Providing Customer Service CV in UK | 6.4K 0 |
| LaurenDaniels 1 Aug 2016 00:36 |
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Declining Refund Request - Email Template: Suggestions/Tips? | 5.8K 0 |
| cmurph 14 Jul 2016 16:07 |
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The Chief Customer Officer: Customer Service Experience Is Now Part of the C-Suite | 4.8K 0 |
| Shephyken 3 Apr 2015 14:30 |
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Customer Service May Rule, But Rules in Customer Service Don't | 7.2K 1 |
| Shephyken 27 Mar 2015 20:18 |
tommyhulbert128 5 May 2016 00:54 »» |
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What Lane Are You In? Is It Customer Service? | 10.2K 2 |
| Shephyken 12 Mar 2015 11:37 |
Danwan337 1 Oct 2020 08:11 »» |
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Ideas Needed: Best Tool or Approach for Sharing Customer Impacting Events | 5.6K 0 |
| davparf 5 Mar 2015 09:47 |
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Customer Service Journey Map Can Lead to Instant Gratification | 5.5K 0 |
| Shephyken 27 Feb 2015 14:06 |
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An Update and Commentary on Today's Customer Service Tools: The Future of Customer Service is Now | 5K 0 |
| Shephyken 17 Feb 2015 13:06 |
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Turn Angry Customers into Customer Evangelists | 5.5K 0 |
| Shephyken 10 Feb 2015 10:33 |
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Turn Employee Customer Service Best Practice into Standard Practice | 9.5K 4 |
| Shephyken 27 Jan 2015 12:42 |
Diana_HappyCx 23 Sep 2021 09:09 »» |
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Customer Service Strategy: Deliver Value with Time | 8.7K 1 |
| Shephyken 11 Jan 2015 10:49 |
alexhall2221 14 Jun 2022 06:30 »» |
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