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Lastest Customer Journey Mapping Playbook

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#1   Posted: 10 Dec 2017 23:29

Latest Playbook on Customer Journey Mapping:
Topics covered in the playbook:

What is customer jouney map?
Who can get benefitted?
Why to use a customer jouney map?
Key elements of a customer jouney map
Steps to develop a customer jouney map
Guidelines for creating successful customer jouney maps
You can download the playbook here:

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