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What are normal Cus. Serv. ratios of sales vs issues? Where can I find info? What are normal Cus. Serv. ratios of sales vs issues? Where can I find info? 2.6K  0
Author whatda508  8 Apr 2009 07:44 —    
The Impact of Service on Sales The Impact of Service on Sales 6.6K  5
Author Kaizen  23 Feb 2009 03:45 Latest reply opentosuggestions  1 Apr 2009 22:01  »»
Feedbacks! Feedbacks! 2.5K  0
Author Janib4all  26 Mar 2009 08:16 —    
Student Seeking Help! Student Seeking Help! 3.2K  1
Author Librarian_Star  19 Mar 2009 08:29 Latest reply ayaree  20 Mar 2009 19:39  »»
Company Branding during call concerning deceased spouse Company Branding during call concerning deceased spouse 3.2K  2
Author mcbrion  19 Mar 2009 02:12 Latest reply ayaree  20 Mar 2009 19:04  »»
team bonding activites team bonding activites 2.8K  0
Author david_ivycomptech  17 Mar 2009 07:13 —    
fun activities fun activities 8.2K  4
Author walbertson  12 Feb 2009 12:32 Latest reply david_ivycomptech  17 Mar 2009 07:09  »»
Hello from San Francisco - request for expertise Hello from San Francisco - request for expertise 9.3K  3
Author kristinsm  9 Feb 2009 10:44 Latest reply TBoehm30  9 Mar 2009 06:13  »»
Hi from Malaysia Hi from Malaysia 10.9K  1
Author Ramadevi  17 Dec 2008 02:51 Latest reply saiful  6 Mar 2009 21:00  »»
Hello from Jakarta-Indonesia Hello from Jakarta-Indonesia 8.6K  2
Author andarwp  10 Feb 2009 11:40 Latest reply andarwp  5 Mar 2009 17:14  »»
Bonus Based on Performance Bonus Based on Performance 4.7K  1
Author Penny R  28 Feb 2009 15:58 Latest reply Soe Aung  3 Mar 2009 02:29  »»
IT Customer Service Business Plan Ideas? IT Customer Service Business Plan Ideas? 10.1K  2
Author Rachel123  12 Feb 2009 05:20 Latest reply KarenSB  26 Feb 2009 05:56  »»
Voice of the customer initiatives Voice of the customer initiatives 15K  6
Author eladarm  18 Jan 2009 07:32 Latest reply eladarm  22 Feb 2009 22:58  »»
Hi from a Chinese Swan :-) Hi from a Chinese Swan :-) 5.3K  3
Author swanstory  13 Dec 2007 03:17 Latest reply hafeezrahil  21 Feb 2009 11:09  »»
Doctoral research on customer satisfaction Doctoral research on customer satisfaction 8.1K  2
Author adufu1wy  3 Jan 2009 17:36 Latest reply bmc167  17 Feb 2009 16:41  »»
Meet Gbenga Omolewa Meet Gbenga Omolewa 12.1K  2
Author gbomolewa  29 Jan 2009 04:09 Latest reply bmc167  14 Feb 2009 18:08  »»
Greeting from Pennsylvania Greeting from Pennsylvania 7K  0
Author bmc167  14 Feb 2009 18:02 —    
Anyone using --CISCO phone system -- and Call Center Software ? ! ? Anyone using --CISCO phone system -- and Call Center Software ? ! ? 10.9K  3
Author managecsmstuff  11 Nov 2008 10:27 Latest reply SharonW  10 Feb 2009 13:26  »»
How to provide Customer Service via Chat How to provide Customer Service via Chat 14.8K  4
Author kenspinelli  30 Jan 2009 13:17 Latest reply gdohna  10 Feb 2009 08:40  »»
Staff response to a customer request Staff response to a customer request 11.5K  8
Author rhsjab  5 Dec 2008 04:59 Latest reply cityslicker  7 Feb 2009 16:23  »»

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