#1 Posted: 26 Mar 2009 08:16
I work for a B2B platform and am assigned to investigate what our member like?
Instead of 2.68million registered members, the feedback ratio is only 1%. All of the pages are well decorated and members are sent highly effective responses. I would like all of you guys to give me suggestions about what makes any member to feedback or if you can point me some link, that might help me in understanding the phenomenon.