Forums   Reply   Statistics   Sign Up   Search   F.A.Q.    
Customer Service Manager Forum / Who's Who /

IT Customer Service Business Plan Ideas?

Author Message
Rachel123
Member
#1   Posted: 12 Feb 2009 05:20
 


Has anyone got any examples or ideas they could share with me regarding how to write a business plan for an IT Support Team who are at the same time the customer service department. Rather than doing annual objectives this year we have been asked to do a business plan and I'm lost where to start.
Thanks

Better Rentals
Member
#2   Posted: 18 Feb 2009 20:15
 


Just a wild thought....Have you tried to Google the information...see if you can get a chart already made up to guide you through the process...just try "IT support team business plan" maybe you can pick information from different sites?

Good Luck !!

KarenSB
Member
#3   Posted: 26 Feb 2009 05:56
 


My first thought: a business plan instead of goals and objectives? Crazy.

My second thought: a business plan instead of measuring competence? Nuts.

My final thought: hey, these are crazy times that call for crazy measures, and maybe the result will be a new, cool business model.

Good luck!

 Your answer Click this icon to move up to the quoted message

» Username  » Password 
Only registered users can post here. Enter your login/password correctly before posting a message, or register first.