Forums   Reply   Statistics   Sign Up   Search   F.A.Q.    
Customer Service Manager Forum / Customer Service Forum /

What are normal Cus. Serv. ratios of sales vs issues? Where can I find info?

Author Message
whatda508
Member
#1   Posted: 8 Apr 2009 07:44
 


My company makes an electronics device. Looking to know what the normal Customer Serivce ratio of sales vs issues. Meaning if I sell 100 units.. how many Customer Service calls should I get. Where do I find that...per industry?

 Your answer Click this icon to move up to the quoted message

» Username  » Password 
Only registered users can post here. Enter your login/password correctly before posting a message, or register first.